Apollo was amazing. Super attentive, but not pushy. Made the purchase experience amazing. The delivery or final check could use some help. The left my side by side with some a few lose panels. It is a brand new side by side. I don’t see why they should be lose???? I am also missing a panel I noticed when I got home. I will be contacting you guys on Monday about it.
Everyone was very friendly and Jorge was very knowledgeable on all jet ski. We didn’t feel rushed or pressured and with the great prices we were convinced and it was a great experience. Will definitely come back and recommend to anyone.
My sales and financing experience were great. There were a couple issues though when leaving the dealership. Firstly the bike had zero, and I mean ZERO rear breaks. It really was a bad experience considering if that was missed during inspection, I am unsure of the rest of the quality of the work. Also the rear temporary plate was placed poorly on and fell off on the ride back.
Nathan, we appreciate the 4-star overall rating for your experience. I do apologize for any issues there were with your bike at the time of delivery. I will be looking into your experience and contacting you very soon. Thank you for your business.
Thank you for the great feedback, Pari! Please let us know if you need anything again!
Andrew our sales rep was amazing, he went above and beyond, he listened at little things as my son and I talked about, New I wanted more but would settle for less because of the payments. I have never had an experience as good as I did with Andrew, after the financing he told me it was on the ones we wanted not on the base model, I was overjoyed and couldn’t believed how well he listened to such small details. Thank you Andrew and everyone else at Burt’s mega mall!