OttoSource

2620 Nova Drive
Dallas, TX 75229

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4.6 rating of OttoSource
4.6 out of 5

86% Recommended

Based on 39 Reviews

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Ratings 4.6
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5 Star Rating
Overall Experience
Thanks to Sara and the staff for going beyond my expectations and being v caring . Happy with my 2014 Audi A7.
Dallas, TX
5 Star Rating
Overall Experience
Thanks to sara and the Ottosource team for all the great service and my overall experience . Got my dream car

thanks a lot guys
Lewisville, TX
5 Star Rating
Overall Experience
I hate the process of buying a car so I began my search online than I was connected with Sarai she was so amazing she answered all my questions and made sure I had a great experience thank you so much!! You guys are really caring toward your customers wants and needs
Forney, TX
5 Star Rating
Overall Experience
My boyfriend and i bought our dream car this weekend and Im so obsessed. Thanks zarai and Staff .
Will tell all my friends and thank you for the yummy donuts we had
Dallas, TX
5 Star Rating
Overall Experience
After getting rejected at various dealerships in the Dfw area Ms. Nevarez did a fantastic job at helping me get in a new car in one visit! A huge shoutout to the whole team at ottosource for the great customer service!
Dallas, TX
5 Star Rating
Overall Experience
I came here wanting to buy a car by myself and had heard several reviews of this place, as soon as I walked in I was immediately helped by a young lady named Claudia. She showed me the cars that they have there and answered any questions that I had. After finding a car that I liked, she set me up with a sales advisor and by the end of the day was heading back home with my new car. There was no rush and everyone was very helpful. Highly recommend coming here.
Dallas, TX
5 Star Rating
Overall Experience
Hey I wanted to write this review because I'm very satisfied with Sarai, got me into a beautiful yet affordable car.
Beyond happy with this car
Tyler, TX
1 Star Rating
Overall Experience
I am writing this to warn buyers. My wife recently purchased a car through Ottosource. Everything seemed to be okay, we saw the car, I noticed a piece of weather stripping came unglued and they promised to fix it. 5 days after the sale was finalized they still had the car stating something went wrong in inspection. We called everyday and they kept saying it was still at the shop. After the fourth day the salesman gave me the number to the shop they sent it to. I called and we finally picked up the next day. When I asked what was wrong they said it was an error code and they cleared it so it should be fine. Everything looked ok and we were ready to just be done dealing with them.
Once I got it home I rechecked everything and noticed the weather stripping wasnt fixed and the tires had places where the treads were flapping off. They can plead ignorance all they want but the fact is they sold a dangerous car without a second thought. The salesman's big selling point was that it was a 1 owner car... It turns out that ONE person was a RENTAL COMPANY. I should have paid more attention but to be honest I should be able to trust a company on such a big purchase.
Now we are getting notices saying our warranty is about to expire and we need to contact a company called MOTOR VEHICLE SERVICES. After some research I have found this company is totally bogus and preys on new car buyers selling extended warranties that don't cover anything. I have called the company asking where they received my PERSONAL information from and they said it routinely is sold to them by dealerships. After I expressed my frustrations to them they refused to say anything else and hung up on me multiple times.
The bottom line is DO NOT BUY FROM THIS DEALERSHIP. Every shady story you've heard about used car salesmen is completely personified by this dealership. I'm tired of it so Ill be posting this to every possible review site I can find.
Their almost 5 star reviews baffle me and the only thing I can come up with is they have people related to their business buff up their reviews, this is just speculation on my part.
5 Star Rating
Overall Experience
Extraordinary service! Since the moment I walked in, never seen vehicles like this so well menteined. The facility is first class, unbeatable prices! Highly recommend!
Lewisville, TX
1 Star Rating
Overall Experience
Bought a vehicle from them about a year ago and it has been miserable replacing components, tires from the beginning finding broken pieces since I've had it in my position I've rated the delivery Process at 5 stars because that's exactly what they did rushed to get that thing out of there now throughout the year that I've had this car engine light has been on several times for different issues also that the warranty will not cover almost seems like a patch job just to get it after lot. We will not be going back or recommending this place The only good thing about this is that I was able to refinance in 4 months for a huge drop in interest rate I advise anyone who looks to shop here to bring their own mechanic I've had to dispute for hard inquiries on my credit report because The sales person ran my credit as a hard inquiry without let me know or asking if I was OK with it...bad experience over all
The Colony, TX