Northgate Chrysler Dodge Jeep Ram

I test drove a Grand Cherokee. I liked the vehicle. Talked to the salesman who in turn had to talk to his "Big Boss" name given. We did agree on a price. Someone had stolen the factory floor mats from the Grand Cherokee. I requested that the floor mats be replaced and a piece of broken plastic on the mirror be replaced. My salesman again had to talk to the "Big Boss" for his approval. The answer to the floor mats and the plastic trim was "No". At that time I shook the salesman's hand and said I'm sorry we couldn't do business.

I bought a 2017 f-150 on December 11th sales person Michael did great, really nice and went super smooth on that part. After dealing with him and getting everything done in the sales side, I went to the business manager for the loan, his name is Dustin Loesche, when we started talking about the financing and stuff he brought up extended warranties and I told him that I would like to decline all of them and he kinda looked at me like I was stupid and said “really” and stared at me for a good 4-5 seconds. And after that he was super short seemed agervated and said “I got you a little lower rate because I thought you would buy the warrenties and me thinking in my head what does me buying the warranties have anything to do with my rate I got. Did not feel wanted inside his office at all after that. Didn’t say much and was real quick and snappy. DO NOT RECOMEND him to do ur financing. Very unprofessional on his part.

We drove 2 hours to purchase my new 2023 Jeep Wrangler Willy, in crazy snowy weather. But that is enough about me! Greg was our Salesperson, made it very easy! Dealership is clean, process was easy, finance was quick, it was a no pressure experience. But that is not what prompted my review. This dealership has AMAZING customer service! They called my insurance company to make sure the vehicle was added to our policy, they called me to follow-up with how my experience was AND Greg called me today just to make sure I’m still loving my new Willy! Seriously that is great customer service! Kudos to this dealership and thank you for going above and beyond!!

Herman was so great. He was polite and made the process super easy.

Shane Bush helped us whiz through the buying process in record time, and drive our vehicle home within hours!

Shane Bush did an outstanding job of finding the exact vehicle for our specific needs. In addition, the presentation was perfect, the negotiations were congenial, and the price settled on was satisfactory. In less than an hour we drove off the lot with our used car. Thanks Shane for the great experience.

Recently leased a 2022 Jeep Cherokee Trailhawk from this dealership. The process from beginning to end was so streamlined and efficient. My salesperson, Herman, was a joy to work with. He goes above and beyond any expectations. Usually shopping for cars is like going to a dentist, but not with Herman. You will totally be pleased with your visit with him. Check him and Northgate Chrysler Dodge Jeep in Colerain out. You won’t be disappointed.

Sam S. was great to work with!! Such a great experience buying with him!

Bought a Jeep Compass from Rob H today. Cannot be happier with the entire experience. Love the new car! Thanks!

My experience with Northgate Chrysler Dodge Ram at 8536 Colerain Ave. Cincinnati, Ohio was a great one! The staff was so nice and welcoming. They introduced themselves and I was especially pleased to meet the owner, Pete Pannier. He thanked me for my business and offered his help, should I need any further assistance. I was so impressed by the personal touch and level of service; he made me feel like family! The salesman, Tyler Ward, and the finance manager, Dustin Loesche worked so hard to find me the right vehicle and made sure they met my criteria. Thank you, Pete Pannier and all of your wonderful staff for being there for me! I wouldn’t even think of buying anywhere else!