Feedback on Recent Car Purchase Experience with Danielle
I hope this email finds you well. I wanted to take a moment to express my gratitude for the exceptional service provided by Danielle during my recent car purchase.
To begin with, this marks my second vehicle purchase through Danielle, and I am as satisfied as ever. Despite the unforeseen delay of two years for my RAV4 due to Toyota's production constraints, Danielle kept me consistently informed throughout this period. Her updates were prompt and informative, and during our face-to-face interactions, she demonstrated remarkable attention to detail by explaining the current status of my order queue, ensuring I remained well-informed throughout the process.
Communicating and placing orders with Danielle has always been a straightforward experience, free of any ambiguity or uncertainty. I've heard from some friends who have had unpleasant experiences purchasing cars from other dealerships in Adelaide, citing opaque terms in their orders or encountering issues stemming from convoluted contractual language. However, with Danielle, I have never harbored concerns about such matters arising. That's precisely why I wholeheartedly recommend Danielle at CMI CITY to all my friends in the market for Toyota vehicles, and it's also why I have chosen to continue placing orders through Danielle for the LC250.
Furthermore, I firmly believe that Danielle is the linchpin for elevating CMI's sales performance. Her exceptional customer service skills and dedication undoubtedly contribute significantly to the company's success.
If I were to rate my overall purchasing experience this time, whether on a scale of 5 or 10, I would unquestionably give it the highest score possible. I am truly grateful for her assistance throughout this process.
Once again, thank you for your outstanding service, Danielle.
Warm regards,
Roy
Ding (Roy) Xu
Auldana, SA
May 1st 2024
