National Capital Nissan

National Capital Nissan

Belconnen, ACT


4.9 · 271 Reviews

National Capital Nissan

Belconnen, ACT

Overall Experience
Sales Person Satisfaction
Service Department Satisfaction
Delivery Process
Yes Would you recommend this dealership?
The sales person, Thomas, was wonderful. Thomas called to touch base often to keep me updated on the process of my car and ask if I had any questions. When I got the car Thomas gave me a complete run through on the car and the accessories and has told me if I have any further questions he is more then happy to help. The finance department did let me down a little. I had no communication from finance about approvals or progress. Instead I had another person whom I had not spoken to before call me trying to sell me more services. I had tried calling the finance person I was dealing with multiple times and left messages but never received a call back. When I spoke to the finance person I was dealing about my disappointment about their service the game of “pointing fingers” started. Overall I am very happy with my sales person Thomas and I would recommend him to anyone looking to buy a car, however, the finance department needs a bit more work, it takes two minutes to call a customer to inform them of the financial progress and I can garentee other customers wouldn’t want to talk to someone they had not met in the process.


| Casey , ACT

Assisted By:

Thomas George
129 Reviews
4.9

Assistant Sales Manager

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