September 2023 my husband and I went to purchase a Jeep for myself. We purchased a 2013 Jeep Grand Cherokee with around 60,000 miles on it for $15,000+. They claimed the title was clean and the CarFax was clean. We drove it off the lot and there was a clunking noise under the rear and continued from each stop. We called Joe and he said to bring it back in and service would take a look at it. Service didn't do a damn thing about it! They said they didn't know what that noise was and didn't fix anything. I have now been driving this Jeep for almost a year and brought it to multiple service stations and mechanics to find out how to fix the noise and also the lights that continue to come on in the dash over and over again without any answers; the only answer they continue to say is that I was sold a piece of shit by Bedrock Motors!!!! I have taken care of the Jeep, and it is clean inside and out, oil changes are done, and the carpets and seats are as nice as the day I purchased it. However, we wanted to trade this Jeep in that they sold us less than a year ago for $15,000 and they told me yesterday they would only give me $6,500!!!!!!!!!! MY Jeep is cleaner and doesn't have rust compared to the shit they are trying to scam and sell on their lot right now!!!! The first Jeep I was test driving was actually swerving to the right and not aligned properly, the passenger side seat belt had a metal bar sticking out from underneath it and there were multiple broken pieces throughout that could have been properly fixed had these jokers actually done their service job as they claim when they state they thoroughly check each and every vehicle before putting them on the lot! The Ford Explorer that I was actually looking at purchasing was driving smooth and looked nice and clean; until my husband heard rubbing sounds and realized there was side and front-end damage. There were pieces of plastic and molding actually hanging and dragging along the road as we were driving, and the rear mud flap was rubbing the rear tire. My husband pointed these issues out to Joe the sales guy and he blew it off. My husband asked if this was in an accident; the Car Fax report stated it was in a severe accident with first owner. But yet they were still asking almost $15,000 for a 2014 Explorer that they had not even bothered to look through and fix these issues on!??!?!?!? I am not a mechanic; but even I could have fixed these things and known that it should be done before attempting to sell on a sales lot!!!! How stupid and unsafe!!!!! I am extremely angry as I used my Union discount; and I have told others to shop here! I will never recommend this joke of a place to anyone ever again! They are low bottom feeders!!!! CARHOP IS EVEN BETTER THAN THESE GUYS!!!! My last vehicles before this Jeep were from Carhop and it was a brand-new vehicle; I ran it until the transmission went out. Our mechanic told us that my Jeep is actually rusting underneath from saltwater damage; they sold me a damaged vehicle from the very start and the lights on the dash come on because of the moisture that had originally gotten inside!!!! Looking for a way to go after these guys now; I am angry!
JMO
Clearwater, MN
July 18th 2024