South Morang Toyota

Good customer service when I walked into this dealer with an intent to buy car. I received all the attention, VIP treatments and sweet talks from Sales Agent, General Sales Manager, Business Manager and After Sales Manager. However, this customer service did not continue after I signed sales agreement. 1. I almost ended up buying 2018 built vehicle that was marketed as 2019 vehicle. Check build date carefully. When I realized and raised the issue with GSM, it was rectified. This seems to have delayed the hand-over process. 2. Finance was approved within 1-2 days but I was not informed. Only when I called the Business Manager to follow up, I learnt that my finance was already approved and was ready to proceed. 3. Vehicle was supposed to be picked up on Valentine’s Day, did not happen. 4. I tried calling Sales Agent prior to delivery several times, but no answer or return call, even after messages were left. 5. In the afternoon prior to the delivery day, I was informed by Sales Agent that the vehicle will not be ready until next week because it was in transit. 6. The delivery time was set at 5.00pm together with other vehicles. Poor handing over, rushed through, no social marketing. Could have been better especially if buying $60K vehicle. 7. Do not waste $2000 on ceramic coating, tint and edge protection. After heavy rain the next day, I realized that it does not provide much benefit. Everyone may have different experience but sadly mine was not good. There are better Toyota dealers out there but I hope that things can be improved at this dealership.

Corey went above and beyond to ensure the whole process went smoothly and seamlessly, much appreciated.

He is fantastic car salesman. Recommend highly.

My service advisor was Don. He went above and beyond to assist me with my car service. It’s nice to receive such great care. Would recommend South Morang Toyota. Keep up the great level of care Don.

Manfield very good man surely

I bought my Toyota Corolla over 3 months ago from South Morang Toyota. They told me they will pay for 3 months Registration but after few days I took my car I found they didn’t pay. The manager told me because we transferred to your name you have to pay and then we will refund the money. I paid it and more than 10 times I followed up but unfortunately nobody answered and not paid. Also I had a lot of things were wrong with purchasing the car and the registration just was one of them. I never recommend anyone to purchase car in South Morang Toyota.

Everything was Welldone Love Toyota Keep up the good work Corey Hillery

What a terrific experience we had with Toyota South Morang. Straight up, old fashioned customer service excellence. The whole team were brilliant. Actually made the purchase experience enjoyable.

Fantastic service and advice from Les Vogdanis. Looking to update my land cruiser

Bought my Kluger from here. Highly recommend the team at South Morang Toyota.