DeLuca Toyota

sales manager and the financial manager. However, the salesperson I had was extremely terrible to work with. Not only did he lie to me twice, but there was absolutely no recognition of the fact that I was coming from 300 miles away to this dealership. I regret not doing business with Clearwater thinking that I was doing negotiations with an honest person. I had a horrendous experience with Jeavaun and I will be making it known. It’s a shame that this had to happen over some puny floor mats. Unfortunately, I will be leaving a bad review since your salesperson was not component enough, nor willing, to help me obtain floor mats despite the fact that I was traveling 4 hours to do business there. Thanks, I guess. Amaury Dominguez

I have to say that I am so disheartened by my experience at Deluca Toyota today. I was supplied an quote from Brenan that had a bottom line price of $25695.95, that included offering me 8K on my trade in. I had a roll 5K roll-ovee that I knew would be added back in, making the final price around 31k. When I came in to Deluca , I showes thwm the quote they sent me two daya prior. They went to work numbers (what was the point of the quote) and came back to me with $40000. I took one look at the quote and said "nope" and Jerry said "ok" and walked away, quote in hand, leaving me little room for questions. I simply do not understand the math on this. Even with the original quote and my roll over, I should have been purchasing the Camry for roughly 31,500. If I am being offered a thousand more for my trade, then my new quote should have been for $30,500. I should also add that I qualify for an additional $500 as a recent college graduate. I was very clear with Brenan earlier in the week about what my expectations were and was told that I'd need my vehicle to be seen, so I drove the 60+ miles (twice as we got there at 15 minutes to closing the night before) to see the car. I was pretty clear that I didn't want to waste my time on a deal that would never happen. In fact, I laid at all the numbers that i expected via our email exchanges and was told to come in with my trade-in. What happened was that I was lured in with a quote that was obviously aware was a false quote to get me in for a test drive. DeLuca obviously banks on the fact that Toyota's sell themselves. How my quote could almost double whenever I am in person, literally boggles my mind. I was 100% ready to purchase this vehicle at the $31000 that I assumed I would be at, based on the falsely advertised quote. I am pre-approved through my bank and ready to purchase. I have purchased a vehicle every 4 years for the last 20 years and I have never been more disappointed or disgusted by a car dealing experience.

We went there to look at used cars and were immediately directed to the new cars; you know, the sales pitch of "they don't have the same type of warranty." After test driving one of the vehicles, we were curious to see what the numbers were. In order to get us into a new car within our price range he pushed a lease on us on a car we didn't need with a price we couldn't really afford. He could tell I was furious about the tactics he was using and how he was pressuring us (the whole store could tell I was furious). He didn't care. His comment was, "Oh, we are going to get this done today!" He actually pulled out his wallet, shoved it in my face, and accused me of making this all about the money. Well, it is about the money, our money! I have been played by the best and this guy made them look like boy scouts. He made his commission and should feel very proud of himself. This was the absolute worst experience I have ever had and we will now have to pay the penalty for the next 36 months for a rental car. Disgusting! I will never go back and will let everyone I know to stay clear of this dealership!