Eastside Mitsubishi

Great service east side I own a vintage caravan buisness and I blew a fuse on my trailer plug from towing old caravans My comparison of dealerships Where I brought my car after spending $45000 with them a year ago didn’t realy care and the service guy actualy rose his voice on phone when I asked a few questions . The service people at east side where concerned I couldn’t use my car for work .As covid restrictions had just lifted they also couldn’t get me in for a week or so ( understandably ) so the person on phone went and spoke to service tec and was able to answer my question that was where was fuse located . Changed fuse and I’m able to work .common sense and great service very happy customer

I called to see if you could price beat a price I got from another dealer and I have never been spoken to in such a sexist and derogatory way! Absolutely disgusted by the older bloke that I spoke to ! DISGUSTING!

I bought two cars from this dealer. I would like to thank the whole team there. Special thanks to Michael King and Marc Cottam-Starkey for making the process easy and the experience great. Highly recommend.

I WOULD LIKE TO THANK TJ AND GAVIN FOR THERE EXCELLENT SERVICE AND MAKING EVERYTHING RUN SMOOTHLY. I WOULD HIGHLY RECOMMEND TJ VERY FRIENDLY VERY PROFESSIONAL. SALES MAN.THIS IS MY SECOND CAR FROM EASTSIDE MITSUBISHI.THANKS TO THE WHOLE TEAM.

Really good honest sales experience

BE WARY OF THIS DEALERSHIP. I looked at a GLS Triton. Felt nothing but pressure to sign a contract. The sales rep (Rozlin) has little knowledge of the Triton product and had no interest in making the deal a positive experience. DON'T USE THEIR FINANCE. Marc said he would get me a good deal and pressured me into a 5 yr term with 30% balloon, when I asked for a 7yr term with no balloon at the end (if you pay the loan out earlier it can work in your favour) I managed to get a broker involved and got a rate 1.5% less than what Marc could, and also on the 7yr term. Then there was there bullshit offer of paint protection. $900 dollars for a wax job a new car shouldn't need. I wonder if Mitsubishi Australia are aware that Eastside Mitsubishi believe their paint and clear coat systems are inferior. After calculating my new finance arrangements, thinking of how they treat and pressure customers, I decided that I wouldn't be taking their GLS Triton. I wrote a short and polite email to Rozlin explaining I had been offered a much better deal from a local dealership. I received no response back from Rozlin, but the same ex demo GLS Triton was back on carsales for $1000 cheaper than when I signed to buy it just 6 days earlier. Just goes to show I could have been one of their happy customers if they just took a little more care and weren't bullies. There is an old saying: If you have a good experience, you'll tell a few people. If you have a bad experience, you'll tell everyone you can. Needless to say I got a great deal on a GLS PREMIUM with all the options I wanted, for a drive away price lower than what they are currently advertising their GLS Triton for. Thank you for reading, you have been WARNED.