Sydney City Toyota Glebe

It was my first time buying a new car and they made the experience so easy and the decision to purchase the new Camry was so convenient to decide

Great team, great car! Thanks guys...

Thanks Alex you did very well.

Thanks to Alex and his great support, we are very pleased with our purchase.

Great service - would recommend to anyone

I was required to place a deposit of $1,000 for the car, which was done. Months later when I turned up to pick up the car, I was told that the $1,000 will just be taken off the total of the car and finance will be done against the reduced amount. 3 months past when I put in all the paper work to do the taxes with the accountant, he noticed that the finance total wasn't reduced and enquired if I received the $1,000 refunded back into my account. I then called Amex to see, the amount was never refunded back, I then called the dealer speaking to the Finance guys. It turns out that they didn't process the refund. I enquired with them to see how could this have happened, asking them surely when you attempted to balance you would have picked up that you were over by $1,000. - Do they not check/ investigate how they are over? - Do they not attempt to reconcile and try to contact the customer to advise them of this? I was furious because I trusted them to do the right thing and if the accountant didn't pick this up I would have paid an extra $1,000 for the car. Can't believe that a Business such as Toyota finance can be so negligent and dishonest. Well that is a lesson for me, Please check everything twice if you have to.

Lovely people and Great work all round

Alex made the whole process painless, from going through options, finance and delivery the SYDNEY Toyota team were excellent.

Alex made the process of buying a new car so easy and fun. I have already recommended Alex and the team at Sydney City Toyota. I love my new car too!

All they were interested in was getting as much money out of you as possible and could not care less about customers. The second I left the Service Centre I was telephoned by no less than three of there staff members to try and have other services carried out on my car on top of the service that I booked it in for. Imagine having a car serviced to have the regassing completely leak out and saying that they checked the car for leaks. After contracting NSW Fair Trading I was advised that the car would be "diagnosed" at no further cost to me and that's after I spoke to someone there who told me that it would cost me $165 per hour to have the car diagnosed and then I would have to pay for the regassing of the car and whatever parts the car may require. The CEO could not care less and just fobs off complaints to his "Guest Experience Service" staff. They are not to be trusted and I will never go back there. I agree with another reviewer from August who called them a bunch of "crooks". Spot on. What a shame for Toyota Australia.