We spoke to Daniel through most of the process he made it very easy, he knew the ins and outs of the vehicles on the lot and could immediately direct us to where the vehicle we were looking for sat on the lot as well as others in it's price range.
He offered a calm, no presure period of time to test drive and get feel for if the car and pointed out features of the vehicle here and there to help situate you with the car. Daniel also knew the paper work well, making sure to clearly define each page up front and gave a polite amount of time to read through it.
Anytime a process, such as making copies, or checking information, he would keep us informed so we'd never be kept waiting for too long.
He and the other dealers were also very acomodating to find the best payment plan according to my preference which made it very stress free.