First Team Toyota

I've bought dozens of cars and this was the smoothest transaction ever. Go see Craig!

If you like the experience of dealing with the stereotypical car sales person, then you will love First Team. While the original price was fair, they nonetheless kept trying to raise the price above this. It wasn't until my wife cried and I got mad, did they finally agree on the original price. The experience was awful. They took 2 hours just to finalize the paper work. Given that this dealership is 90 miles away and the lengthy negotiation and paperwork time, we spent the entire day just on this purchase. There are more efficient and pleasant ways to buy a car these days so why do we still let these middle men take a cut. Never again will we buy from a dealer.

These two men Mike Mccoy and Nick Vent went out of their way to help me out and satisfy me. my credit is not that good. they worked to get me a very low rate. at first I didn't like the truck I looked at but they were able to find me a beautiful 2021 Tacoma TRD 4x4. Mike Mccoy is very professional and family oriented and not pushy, I respect that . My wife and I feel these two men deserve recognition for going above and beyond for customer service. Thank you.

Micheal was great! Since i first walked in he had his best interest. Really pleased with my first car. its a used car and people are asking me if its a new one. Would highly recommend to annoy to purchase from First Team Toyota.

Buyers beware!! We recently stopped by to browse new models. We were nit driving the vehicle we were considering to trade (19 Pilot Elite). We looked at the the 21 Highlander Platinum Hybrid AWD. (Which we ultimatwly bought) Our concern whwn looking at it was the space in the third row. It looked tight. But we were assured the redesigned model actually had more space than our Pilot. Without it there to compare and the kids not with us to test, we took their word. After all, they should be the experts, right? Wrong!! They knowingly lied to us about the space. The third row of a highlander is nithing more than for looks. Even our small childeren cannot sit back there comfortably! Quickly learning our mistake, we went back to explain our dislike and was still trying to deal with them. Knowing we would lose some money, we were going to try to trade for a new Sequoia so we would have the space we needed. Not only did they want us to lose the $9k we put down on the Highlander, they wanted us to lose thousands more on top of that!! Really, after they lied to sell the first one, they were still out for blood!! Granted, some of this was certainly our mistake and we own up to that, but don't think for a second that this dealerahip will be truthful with you. Their answers are whatever it will take to make a sale. Toyotas were known to hold value, now I'm not so sure! May I suggest you go to Priority Toyota if you are absolutely set on buying a Toyota. They are the kargest in the area, so I'm sure they pride themselves on honesty to get repeat buyers. Lear from our mistake!!

Miranda Godfrey has been my service advisor for many years before she moved to First Team Toyota. I recently purchased a new Tacoma from them and she is once again my service advisor. She has always provided the upmost care for my vehicles at reasonable prices and outstanding service. I just had my new truck serviced with her at first team and she once again provided excellent work in a timely response. Miranda and first team is my choice for service to my vehicle.

Two weeks ago I priced a vehicle and that was it. Said I wasn't interested. Since then I receive daily calls, tests, and emails from Caitlin White. I've opted out, been nice, and multiple times said I am not interested. She is the most annoying Sales rep I have ever dealt with.

Kyle was professional, informative and gave us excellent service. Would definitely recommend him and First Team to our friends and family!

Ashely worked the ordering process with me while I was still overseas, picked all my preferences and she sent me a picture when the truck arrived. When I arrived in the states Mike picked me up from my hotel, took me to a cellular store and then to the dealership. Couldn't have been a better experience; Mike offered his personal number and told me to call him if I needed anything. You will not find a better dealership anywhere!!!! Thank you Ashley and Mike.

Dwight was awesome!!! He made it a great sales experience! He wasn't real pushy and he still made sure I got what I needed! Would recommend him to everyone!!!