Promised call backs regarding imperfections with vehicle and confirmation of corporate servicing.
One week and counting since promised call back. At this rate our first Audi will be our last Audi. We never had these issues with Mercedes Benz!!
Nb. This is not a reflection on our sales person Arnaud. He did an incredible job and made the whole process very special. Very disappointing that all Arnaud's hard work was undone by poor after sales support.
My experience at Audi Springwood was excellent! I work in the sales industry and appreciate when someone listens to my needs, this is exactly what PK did. He provided exceptional customer service, was able to demonstrate everything I needed to know and his follow up and follow through was great. PK ensured I was purchasing the best vehicle for me. I walked away feeling confident with my Q3 purchase. I would also like to acknowledge Sandra who provided great information and in addition to PK was an absolute pleasure to deal with. They both made me feel like a valued customer.
One of the worst salesman I have had the misfortune of talking to. Avoid this place if you want to buy a car. Will get the BMW instead.
We've bought and sold many cars over the years but Jack was the first sales person we've dealt with that we couldn't fault. He was attentive and understood exactly what we wanted and was never over stepped the mark. An absolute pleasure to deal with ?
Great all round service. Will definitely be recommending this dealership in future.
Having previously owned a Q5 I was very happy with the vehicle but the pricing was a bit high to get back into another vehicle. Jordan recognised that I needed to purchase the vehicle at a very competitive price and searched until he found me a vehicle which suited my budget.
The buy back option was an easy choice following previous experiences with having to sell the previous vehicle after the purchase of the new one.
So I am now a happy camper for another 3 years in my Q5 & I will be back to negotiate another new Audi at this stage.
I have been in love with Audi's for many years and dreamed of the day I would own my very own. Well my dream came true! The experience of buying my Audi from the team at Audi Springwood was wonderful. I couldn't believe the big bow on my new car, and when the cover was pulled back to reveal my truly gorgeous new Audi. I was treated to flowers, Moet, a phone charger and some ultra-cool Audi caps. We are still finding little hindy holes filled with suprises in our new car. Thank you to all the wonderful staff that helped us through the process we look forward to many years dealing with the team at Audi Springwood :)
Jordan and team members Chris were excellent.. they provided professional service in a timely manner and try their best to deliver the car to us before our holiday started. It was a great pleasure to have this guys introducing Audi A4 Quattro to us .. is a very good car and we are both loving it
Just realized all the services between dealers are different but we both definitely satisfy with springwood
We will definitely come back to Audi Springwood for our next purchase
Fantastic team. Will be buying another very soon. Thank you