I purchased my used ATS on line and on the phone
I was very impressed with Darianne !
She was well informed about the car and the entire process. She picked me up at the airport -/ had everything in order — was on time !
Your dealership was impressive and every member of your staff treated me as if I had purchased the most expensive Audi in The place !! Thank you
Darianne is an excellent person to work with, knowledgeable, enthusiastic, personable and extremely professional. She worked diligently to find us just the right vehicle to meet our requirements. She located a match at the port of entry and kept us posted on its progress across country. Hands down, should we buy another Audi we will be looking for Darianne first!
David and the rest of the team were excellent and made the process a real pleasure. We felt that pricing was fair and the dealership went out of their way to make sure we got the exact car we wanted. The bow on the car was a wonderful touch!
My purchase experience could not have been easier or more pleasurable. My sales person, Diego, was very sincere in making sure I was totally satisfied with the vehicle, and was not “pushy at all. I felt he had my best interest at heart. The service department was very helpful in going over the prior maintenance and talking through any concerns I had. Great experience and extremely satisfied with my vehicle.
Our experience working with the team at Audi Richmond was wonderful! Historically, we have not been fans of purchasing a vehicle from a dealership simply due to the “hassle” of such a process. We have purchased many vehicles in our years and found that majority of dealerships lack the personable, friendly experience that such should encompass; Audi Richmond truly changed that perspective. Our “Audi Specialist,” (a.k.a sales person) Darianne, was pleasant, knowledgeable, and caring. Not once did she project the image of a person just trying to sell a car; but rather, one that was passionate about making sure we were happy. The financial aspects of our experience were great as well. Chris and Joe both are knowledgeable, friendly individuals, that certainly contribute to the experience being great. Final words, Audi Richmond team, keep doing what you are doing! You all make an outstanding team, and certainly are changing the experience of purchasing a vehicle for the better.
Darianne, you are phenomenal...keep at it hon, you are going places in life!