We have had the privilege of having Autobodies by Lucas repair our new Chrysler Pacifica TWICE. Unfortunately, our new vehicle seems to have a target attached to her back end, and we were devastated when we were rear-ended less than a year after we purchased her. Autobodies by Lucas did an INCREDIBLE job on the repair. Our van looked better than new, and trust me, we looked for any remaining evidence of the accident and damage and found nothing! They did an impeccable job! When we first arrived for the estimate, the staff there were very kind, sympathetic, knowledgeable, and thorough. I honestly can’t imagine a better experience when you’re going through such a devastating situation. Based on the time they took to review the damage with me, and how thoroughly they explained what was wrong, what needed repaired and why, and what additional damage they might expect to find, I felt like we were placing our vehicle in very safe, loving, knowledgeable hands. They knew what they were doing and I knew that by the time I left their lot. That’s a good feeling, especially when you’re devastated that your new vehicle has been damaged.
The second time, Autobodies by Lucas repaired damage caused when I backed into our neighborhood mailboxes (everyone does this right?) Again, they didn’t make me feel stupid for doing something so crazy, they were extremely professional, kind, thorough, and the work was done in both instances in a very reasonable amount of time. We were actually surprised at how quickly they were able to repair our baby and have her looking brand new again.
The knowledge this team has about all sorts of vehicles and all sorts of damage, paints, parts, etc is amazing. They were able to answer all of my questions with ease and in a way that put my mind at rest. They obviously have a lot of knowledge and a lot of experience.
If you ever need body work done for any reason, I would highly recommend Autobodies by Lucas! We would definitely take our vehicles and business back there again! Well done! We are very happy customers!