Spent an hour test driving a car. Decided on which one but had to leave for an appointment. Got a written price for out the door with all cost totaled and SIGNED by the sales manager. Came back 2 hours later and sat down to finish the paperwork. While filling in the blanks we were informed that the year model we picked was not eligible for the discount. And that no dealer in Arizona had the model we wanted. Then they tried to sell us a different one at $7,000 higher price.