This place doesn't even deserve the 1 Star, but there is nothing lower than that to select. I was very interested in the Used 2017 Camaro they had on the lot for 24.8k down from 31k. Test drove it. Love it! I was offered a low 30k for trade value on my Silverado & the estimate on the payments by the manager Bob. KBB priced my trade to dealer at 34-35k. (So much for there more for your trade motto.) Because it was about 4pm (Autoserv closes at 5pm on Sundays) I left stating I'd be back on the upcoming Thursday after sitting on the thought of making the deal. At about 430pm I messaged the Sales woman I was dealing with asking if I could return this evening, I'd really like to make the deal and today. She was welcoming, said it was no problem, as long as I showed up before five everything would be a go. I showed up and walled in at 4:55pm. It was then when the experience went awful. Every sales woman and man ignore me completely as they stood around discussing how upset they were about still being on the clock. I had to chase someone down to get them to call the Sales woman I was dealing with to the front. Sat down at her desk and within seconds the manager Bob came over and offering me $5,000 less for my trade, his excuse. "Thought it was a different truck." The same guy who quoted me 30k an hour before drops it to 25k with all the same information. Of course any reasonable guy with a truck knows that's a low blow let alone it only being a year old with 12k miles. As he was low balling me he casually pushed me and my 10 month old boy out the door suggesting I go back to Banks Chevrolet where I normally buy my vehicles... & i will. Lost a customer over wanting to leave by 5pm. Awful team, awful manager, and unintelligent salesmen. This explains their overall rank of 2.5.