Banks Chevrolet Cadillac Buick GMC

137 Manchester St
Concord, NH 03301

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4.6 rating of Banks Chevrolet Cadillac Buick GMC
4.6 out of 5

88% Recommended

Based on 4 Sales and 5 Service Reviews

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Ratings 4.6
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2 Star Rating
Overall Experience
Do not I repeat let your guard down at banks chevy,they are just like any other car dealer regardless what you read. After my purchase had a question for a manager don tobin,never called back. The one thing that shocked me was after the sale I got a text about rating there dealership for an amazon gift card.Never heard of a dealer giving away $$$$ has anyone. I took it as a small bribe. BEWARE DO NOT LET YOUR GUARD DOWN.
Seabrook, NH
4 Star Rating
Overall Experience
Went to banks for oil change was very satisfied with service as well as waiting area and options while waiting very well done
Ashland, NH
5 Star Rating
Overall Experience
Matthew Bourque made my first service visit a pleasant one. He had my Centennial Edition Silverado in and out quickly. Definitely heading back for all service needs!
Swanzey, NH
5 Star Rating
Overall Experience
Great service and friendly people
5 Star Rating
Overall Experience
3rd vehicle I’ve bought here and they beat other dealer prices every time! Quick, Easy, and great staff!
Greenville, NH
5 Star Rating
Overall Experience
First and foremost, Brennan was an excellent salesman. I literally came into the dealership determined not to impulsively buy a vehicle, but he pulled out all the stops to change my mind. Which by the way was difficult because like most buyers going to specifically buy a plug in hybrid/EV vehicle most employees at the dealership don't know much about them Nevermind trying to sell them.

However, this seems to be an upper management issue, most likely coming from the top, and I'm speculating these cars aren't worth the commission, unlike a gas guzzler like the Tahoe. Assuming that's the case Brennan more than compensated by literally getting his other car dealer friend to bring a Suburu Crosstreck to the Chevy dealer for me to try, because I told him I was interested in that crossover. Talk about standing by the Chevrolet brand by doing that! I didn't like it and Brennan must have been known I wouldn't have, but knew enough to whoa me.

Well Brennan and his manager were both awesome and I opened up about my leasing miles per year anxiety, and Brennan's manager was very attentive to that and told me he would NEVER want to put anyone in a vehicle where they would be counting their miles. That went a long way with me, a new time leasser.

In conclusion Brennan and his manager nuged me over the edge to lease and I have no qualms about it. Brennan also added that there was one service guy there who new everything about plug in hybrids which assuaged my fears of people in NH not knowing or caring enough about them. Brennan gaged me, knew how to hook me and I don't regret it.

Thank you team Banks!

P. S. Chevrolet home office. You should recognize Brennan and his manager for the stellar work they did. I was 90% sure I wouldn't buy that day and I did. Cheers!

Ben O'Brien
Eaton Center, NH
5 Star Rating
Overall Experience
ASRA, would like to thank all the great people at Banks Chevrolet,GMC,Cadillac for the outstanding service and support they have show us over the years. A special thanks go out to Tracy,Buzz and Jeramy.
Thank you !
West Hatfield, MA
5 Star Rating
Overall Experience
They are always friendly and very helpful
Manchester, NH
5 Star Rating
Overall Experience
Always satisfied with service and staff. Friendly and keep you informed about work.
Gilmanton, NH