Banks Insurance Agency Inc

2715 Brambleton Avenue SW
Roanoke VA 24015

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4.9 rating of Banks Insurance Agency Inc
4.9 out of 5

Based on 76 Reviews

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Rating 4.9
5
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StarStarStarStarStar
Excellent Overall Experience

Jeff and Tavie are great to work with. Tavie answered all my (endless) questions and went above and beyond in many ways. Highly recommend this insurance agency.

StarStarStarStarStar
Excellent Overall Experience

I am a filmmaker in the Roanoke Valley, and we are required to show certificates of insurance at every location we are filming at. Rob has always come through for our film team with prompt responses to our questions and requests. I would highly recommend Banks Insurance to anyone.

March 17th
StarStarStarStarStar
Excellent Overall Experience

I was introduced to Banks Insurance years ago. We placed our business insurance coverage policies with them as well as our employee and personal health insurance. Over the years I've been extremely impressed with the attention to detail from Jeff Banks and his associates. They offer exceptional customer service with everything from walking you through choosing the right policies and coverage to following up on claims and even checking in with you time to time to make sure your coverage is still appropriate for your needs. Anytime I've called to speak with Judy, Deanne, Gina, Jeff or any of the other agents they are always knowledgeable, professional, and most importantly to me, personable. They take the time to not only speak with you about your insurance needs, but get to know you as a customer as well. I appreciate Jeff Banks Insurance so much that when othe agents call or offer to give me "discounted" insurance I promptly decline because the personal service i receive from Jeff Banks Insurance is far more important to me. I highly recommend Banks Insurance for your insurance needs as a personal customer or business client.

StarStarStarStarStar
Excellent Overall Experience

Great coverage at a great price!

StarStarStarStarStar
Excellent Overall Experience

Great Service. Happy with Rob making it easy to understand my policy.

StarStarStarStarStar
Excellent Overall Experience

Prompt courteous service for products.

Photo for Aubrey L
February 15th
StarStarStarStarStar
Excellent Overall Experience

Banks Insurance was very quick and courteous and willing to help find what I needed.. Thank you Banks your number one in my book!!!!!

Photo for Richard S
January 25th
StarStarStarStarStar
Excellent Overall Experience

Thanks for handling my Insurance needs and the quick communications......You are AWESOME!!!!!!!!!!!

StarStarStarStarStar
Excellent Overall Experience

I've had nothing less than an excellent experience dealing with Tavie at Banks Insurance.

I would recommend this company to anyone!

Photo for Heather C
December 30th 2016
StarStarStarStarStar
Excellent Overall Experience

Would certainly recommend Banks Insurance to a friend. I have been very pleased with my experience so far.

Photo for Liz H
December 29th 2016
StarStarStarStarStar
Excellent Overall Experience

I've had Banks Insurance for a long time and they are always willing to help.

Photo for Dawn M
December 29th 2016
StarStarStarStarStar
Excellent Overall Experience

Kara took care of our request via e-mail

December 28th 2016
StarStarStarStarStar
Excellent Overall Experience

Banks Insurance personnel is always willing to help and assist in my needs. Thank you.

December 22nd 2016
StarStarStarStarStar
Excellent Overall Experience

Whenever I need anything, they are always there to help and in a very timely manner. Thank you

Photo for Carey C
December 20th 2016
StarStarStarStarStar
Excellent Overall Experience

Excellent, prompt service. The staff is proffessional and personable.

Photo for Bill L
December 17th 2016
StarStarStarStarStar
Excellent Overall Experience

Cara was very helpful and resolved my issue in a timely professional manner.

December 15th 2016
StarStarStarStarStar
Excellent Overall Experience

I have been with Erie Insurance for about 15 years, and Banks Insurance in Roanoke Va has been my Agency the entire time. Both Company's are a Class Act! And Tavie is a Great Agent, thanks for all the hard work you guys have given my family and I, through out the years.

Thank You

Photo for James G
December 14th 2016
StarStarStarStarStar
Excellent Overall Experience

Kara Cundiff is the best!

Photo for Declan A
December 13th 2016
StarStarStarStarStar
Excellent Overall Experience

Tavie has been great. She has answered questions, provided direction, put me in touch with people who can help resolve issues. Excellent service.

Photo for Buck M
December 13th 2016
StarStarStarStarStar
Excellent Overall Experience

Very helpful and easy to work with

Photo for Pamela G
December 13th 2016
StarStarStarStarStar
Excellent Overall Experience

Asked a question and received a prompt answer.

Photo for Brenda M
December 12th 2016
StarStarStarStarStar
Excellent Overall Experience

Thanks Rob for all your help. He is awesome!!!

Photo for Matt S
December 12th 2016
StarStarStarStarStar
Excellent Overall Experience

Gina has been wonderful to work with and I appreciate everything she has done to assist me over the last several months.

Photo for Michelle M
December 12th 2016
StarStarStarStarStar
Excellent Overall Experience

Great service with high sense of urgency. Seamless process for me. Thanks

Photo for Michael T
December 11th 2016
StarStarStarStarStar
Excellent Overall Experience

I would recommend Banks Insurance Agency! Great service!

Photo for Darin C
December 9th 2016
Banks Insurance Agency Inc Links

Banks Insurance provides coverage for Business-Home-Auto-Life through various companies including Erie, Travelers, Progressive and Anthem. Our Agency is committed to maintaining a high standard of excellence and establishing a strong relationship of mutual trust and service to each of our clients. We offer personal attention, full-time professional service, competitive pricing, a broad range of insurance products to meet your needs and an experienced staff of conscientious professionals.


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