Banks Insurance Agency Inc

2715 Brambleton Avenue SW
Roanoke VA 24015

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4.9 rating of Banks Insurance Agency Inc
4.9 out of 5

100% Recommended

Based on 83 Reviews

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Ratings 4.9
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Reviews near Roanoke Virginia - Show All
5 Star Rating
Overall Experience
Banks Insurance gives us totally efficient service and at the best price. We are especially grateful for our agent, for her prompt responses and for a quick resolution of problems. This says it all.
Roanoke, VA Assisted by Tavie Choate
4 Star Rating
Overall Experience
Tavie initiated the contact to go over current coverage. No upselling; I left paying a little less overall for increased coverage under options available to me with my present insurer. She was thorough and took the time to answer every question.

I gave four stars, not five, because previous Banks reps had made no efforts to contact me for annual reviews as Tavie has now done twice. For my more recent experience alone, I offer five stars.
Roanoke, VA Assisted by Tavie Choate
5 Star Rating
Overall Experience
Excellent job sorting out my insurance needs. Tavie Choate did a very fine job. Thank you.
Roanoke, VA Assisted by Tavie Choate
5 Star Rating
Overall Experience
Jeff and Tavie are great to work with. Tavie answered all my (endless) questions and went above and beyond in many ways. Highly recommend this insurance agency.
Roanoke, VA Assisted by Tavie Choate
5 Star Rating
Overall Experience
I've had nothing less than an excellent experience dealing with Tavie at Banks Insurance.

I would recommend this company to anyone!
Roanoke, VA Assisted by Tavie Choate
5 Star Rating
Overall Experience
Banks Insurance personnel is always willing to help and assist in my needs. Thank you.
Roanoke, VA Assisted by Kara Cundiff
5 Star Rating
Overall Experience
Cara was very helpful and resolved my issue in a timely professional manner.
Roanoke, VA Assisted by Kara Cundiff
5 Star Rating
Overall Experience
I think a lot of Jeff Banks and his agency. He has taken very good care of me over the years, and that is why I am coming back! It seems like "home"!
Roanoke, VA Assisted by Tavie Choate
5 Star Rating
Overall Experience
Based on pure customer service alone we chose Erie over another provider. Gina has been excellent to work with and has been quick to provide answers to any and all questions we had. While Erie was not the cheapest of our final two options we have confidence that they will be the best provider for our needs.
Roanoke, VA Assisted by Gina Judge
5 Star Rating
Overall Experience
Always polite and professional. Thanks Kara!
Roanoke, VA Assisted by Kara Cundiff