I don’t write reviews, however, my experience at Bert’s, from start to finish, was nothing short of fantastic so here I find myself. Elvis in sales, Joe in the riding gear department, James and Justin in delivery- all of them exceeded expectations. They displayed a level of professionalism and service that set the benchmark for any customer service engagement. From the moment I walked into the showroom Elvis was courteous, he listened and he was knowledgeable. The process of finding the right bike and getting it financed was a breeze thanks to him. Joe in the riding gear department took the time to answer all of my questions and made sure I left with the right helmet. James and Justin in delivery were incredibly helpful all the way to Justin helping make sure that my new Yamaha was properly secured to the trailer before I drove off. I’m glad I bought my bike from Bert’s rather than a private party. I recommend these guys without hesitation and I’m looking forward to buying my next bike from them in the not too distant future.
Marc, we really appreciate you taking the time to share your experience. Our team is driven on making your experience top-notch and we're glad to hear they achieved that. We hope you enjoy your new motorcycle and please let us know when we can be of assistance again!