near Azusa California
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We purchased the Honda Goodwing, we're very satisfied and happy with the service provided from your associates. Start beginning with your saleperson Andrew, he's very friendly and accommodating. The transaction went very smoothly. We added some accessories to our new bike. Mario from the parts dept is very helpful. Sean assisted us yesterday, when we picked up the bike. He took the time and was very patience to explain to us the detail of all the functions of the bike. My wife found some scratches on the bike and on the seat, Sean immediately assist to fix them. But unfortunately, the very long scratch, about 7 inches long, on the driver seat was not able to fix. That scratch was not there when we purchased the bike. And the thing that we're not happy was the service dept told us that , this will happen because when we try to get on the seat, our shoe will somehow scratch it. This is a very irresponsible comment to me. They did offer to swap the seat but there's no other that can be swap. I just want you to let your service dept know that, they need to be more careful and take good care of customer's good. This is not a bikecycle, it's a $30,000 mtorcycle. Thank you.
David, we appreciate you taking the time to leave us this helpful feedback for each department. We will address the issues you mentioned with our service department. We appreciate your business and we definitely look forward to assisting you again in the future.
Salesmen Jose Deniro was extremely helpful and friendly. Best customer service I've received in such a long time. He is informed about all of your specials and is willing to go the extra mile, Making sure I was taken care of. Thank you again!
Chrisitan, thank you for sharing your experience with our salesman! Our staff is here to make sure you receive awesome customer service and we're glad that is exactly what you received. Please let us know when we can be of assistance again!
We love it up on my brother he bought a scooter and I got my husband a motorcycle great place to shop friendly people customer service is great I recommend a coworker or friend of the family to come here and buy the scooter or motorcycle whatever
Guadalupe, thank you for your recommendation! We hope your brother and husband enjoy their new bikes. We'll see you again soon!
It’s my first bike. Love it!!!
Cristian, we're very glad to know you're happy with your first bike! Thank you for choosing Bert's, we'll be here when you need anything again!
Was perfect i went in for an gsxr 600 or a r6 Yamaha as a first time buyer/rider but qualify only for a r3 but i am satisfy with my bike for being my first bike and first time rider so i can learn and be prepared for a bigger bike as my journey continues in a bike. Life
Joey, thank you for the review! We are happy to know you are satisfied with your first bike. When we can help you again in the future, please let us know!
Salesman Blake is cool guy
Robert, thank you for the review! Please come back and see us again soon!
Everyone was great thank you.
Edwin, thanks for your feedback! Please let us know when we can help you again!
blake was amazing very helpful and so was manager they were both great made the whole experience wonderful
Eva, thank you for the review. We are very glad to know your experience here went so well! If there is anything else you need please do not hesitate to call. Ride safe!
Amazing service and Lucas was amazing delivered every time I been there
Thank you Dustin for the 5 star rating. We are glad we could help! Feel free to call or stop by if there is anything else we can do for you. Ride safe!
Great sales service and customer service!!
Raelene we want you to know how much we value your generous 5-star review! The satisfaction of our customers is of the utmost importance to us and we're pleased to know that is what you received. Feel free to call or stop by if there is anything else we can do for you. Take care!