My Father traded in his trailer on a new one Friday 5/5/17. This would be his second trailer from Best Choice. On Saturday 5/6/17 my father called to inform them that he / I wanted to buy back the trailer he traded in on 5/5. Greg told him he could and what the process would be. We called Monday 5/8 in the morning to let him know we are coming back up to get the trailer and he said sorry it was sold. Greg knew we were coming to get the trailer but he choose to sell it to someone else and not to us. I called personally and talked to Greg and he acknowledged talking to my father and everything said above, he also said he sold the trailer. I then asked him since Best Choice sold the trailer I was supposed to get back from them.
My father has bought 2 trailers from them and I have sent 2 others friends up there and they have bought trailers. I can honestly say I am done with Best Choice and will never recommend them or buy from them again. They don't keep promises.
I shopped around at other trailer stores and on line. I came back to Best Choice. They took more time explaining things to me about a few different options I was looking at. None of the other places came close to the information given to me by Greg & Josiah. Also offered me what I thought was a fair trade-in price on my existing trailer. One little criticism, is it appeared they could use more sales help at times, but in the end, it was worth the wait. I highly recommend checking out Best Choice when looking to make any trailer purchase. I'm glad I did!
Great guys, great customer service. They stayed an hour and a half past closing time to get a trailer ready for me on last minute notice.