near Greensburg Pennsylvania
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A good experience, not like other dealerships. Everyone was friendly, helpful, and worked well as a team. Would highly recommend your dealerships. Special thanks to Ken Casey and Randy Whitlatch.
Honestly the most stress-free buying experience I’ve had from any dealership. Scott listened to what I was looking for and got it right on the first try.
Excellent, no pressure dealership went above and beyond to make a a deal go smoothly. Thanks Randy and Kitty.
Great car buying experience!
I visited the dealership and immediately explained to Scott that I was most likely not purchasing a vehicle that day, but wanted to find out what they would give for my Tacoma. For the next two hours, he answered every question I had and didn't pressure me into anything. After he gave the trade-in amount and the best price he could do on the new Tacoma, he provided several possible interest rates and monthly payment amounts without ever asking to run my credit. I left the dealership without incident and spent the next day shopping around and doing more research.
Scott's deal on the trade and new Tacoma was better than average according to KBB, True Car, etc. and better than anyone in the area could match. When I purchased the vehicle, Derrick was friendly and thoroughly explained the additional protections I could purchase. When I declined, he explained that I could add them later if I like and continued being one of the most pleasant finance folks I've ever dealt with.
I purchased my old Tacoma at another local dealer and the experience was horrible from beginning to end. Bob Massie has a great staff who won't pressure you or make you feel like you're wasting their time. If you're in the market for a new car and looking for the best deal and most pleasurable buying experience in the area, make them your next stop.
Randy was great. He listened to our desires and matched our request with the Highlander. Dealing on trade, providing competitive price, financing, and delivery were all very honest, sincere and professional. We would recommend Massie to any one.
Great Service. Very Informative. Thank you Ken Casey for all your help.
I bought my first car from Bob Massie! I love my new car so much and the price was good too! The sale's man Scott were great, very helpful! He answered all my questions and make sure I understand all the features of the car. He truly cares about the customers! :) I really appreciated everything! I highly recommended Bob Massie! :)
I found a new dealership. Ken, salesman, was easy to talk to, because, he was not pushy or fast talking! Instead, he was kind, and easy going. He just wanted to know what we wanted and he didn't play any games that most salesmen play. And in the financial department, Mike, was unbelievable! We came in with a check from our financial institute to pay for the truck and he had a great offer from another financial institute, WOW! It was a signed deal, until Mike decided to save us even more money! What more could you ask for from a car dealership? Plus, Toyota vehicles last and hold their value. This is my 3rd Toyota.
Have bought many vehicles from Bob Massie & always deal with Ken Casey. Always a positive experience, we feel like we are part of a family when we are there. Would never deal anywhere else! Thank you Ken.