Joe- our Salesman was very good and the specialist were awesome (the folks that show you how to operate the car). When we checked other dealerships we got better offers. The other BMW dealership offered us a lower interest rate and better bottom price which was huge to make it affordable. I was disappointed that the same interest rate wasn’t offered until we told them other dealship offered it. We wanted to buy local, so we did bc they matched the offer. The other deal we had was better bc the same car had 6k less miles. After we agreed to buy cuz we wanted to stay local some of the common things were not done like putting mud flaps on for cost. When you buy a car putting mud flaps or most anything on the car, the install should be free. Every car I have ever bought, the dealership had you pay for the parts but install was free.
J.D.Almonte and Kim were just excellent.. several months ago I had them working very hard then had to back out due to a medical issue. They welcomed me back with open arms and we made a very fair deal quickly which is my preference. allretail establishments should have client facing personnel like JD and Kim. Wonderful!!!