Always an absolute pleasure to work with Tom Morgan! We'll be ordering our 5th BMW from him in just a few months. Everyone on the Rahal team was very friendly and helpful. Thanks to all for a truly wonderful experience.
I was very pleased with the sales experience and salesperson Zach Tremont. He seemed genuine, honest, and worked with me on getting a deal done. Only reason overall experience is not 5 stars is due to a minor oversight regarding tax that was missed by the sales team, the cleanliness of the vehicle upon delivery (The vehicle appeared clean, but upon closer inspection required a thorough cleaning when I took the vehicle home), and the car was delivered with faulty side cameras. All 3 items are easily fixable and does not change my opinion of Zach and my great sales experience with him.
Joe was amazing to work with on building my x5! He was so great through the whole process and just so happy he was my salesman! This is my third lease through Rahal and they have been amazing since the beginning! Top notch service and always take care of me!