I went into the experience of buying a new car with reservations regarding the negotiation process. Corey’s kindness and demeanor put me at ease. I love my car and will recommend this dealer and Corey to my friends.
Earle was the best sales person I dealt with throughout my long and grueling decision process. I am picky, and he had lots of patience. Everyone at Bobby Rahal was very nice and helpful. Adam was very patient in explaining the paperwork. The process of reviewing the car’s features before taking it away was a great help, and Cody did an excellent job! All around, top notch experience and my new car is so, so fun!
This car has all the features I was looking for, but as my daughter says "it's smarter than you". Disappointed you couldn't throw in rubber floor mats, but advised me to get from Amazon if I didn' t want to pay your price. Two days after purchase my key fobs need new batteries. Spoke with Jordan 4 days ago and was told they're tricky to change and he would check to see if you had any in stock. Since I haven't heard back from him, I went to Ciocca today and had a very pleasant experience with replacement even though I had to pay. If it were possible, I wish the small scratches could have been buffed out? Can recommend your dealership for younger people without walking issues. I came to you on recommendation from my mechanic and you had the car with the features I wanted. Not sure if I'll be returning for services since it's not too convenient for me(my problem).
Dear Sally - we apologize for our tardiness in getting back to you and we will surely reimburse you for the batteries that you had to pay for. Please contact General Sales Manager Matt Cole at 717-766-4300 or email@example.com to coordinate reimbursement. We sincerely appreciate the opportunity to earn your business and thank you for providing this feedback.
Tom did an excellent job! He’s an asset to your sales department. I will return for future sales.