As usual, a great car buying experience at Bobby Rahul.
Our sales person, Russell, was very good, kind and professional. I anticipate another positive experience with service also, as we've had in the past with our Odessey. Manager Mark was also great to work with and had all our paperwork ready to roll for a smoothe purchasing process.
Purchasing our new vehicle was very easy and enjoyable. Our salesman, Russell Hurst, was personable, knowledgeable and efficient. The finance consultant, Mark Shellenberger had all of the paperwork ready for signature and explained the details clearly. A technical person, Justin May, was assigned to us and very patiently reviewed all of the operational aspects and settings, including set up of our phones. We walked in the door after lunch, took the new vehicle for a test drive, had our current vehicle appraised, negotiated the deal, drove home to pick up the title for our current vehicle, signed the documents, had the new vehicle detailed, reviewed the operational details, and drove away with our new vehicle before dinner. In addition, we were invited to a Honda orientation session with dinner later in the week. It was a pleasant and very efficient process, which made my wife very happy for Valentine's Day.
Russell my salesperson was wonderful. He was very knowledgeable about Honda vehicles! He was patient with my decision and his follow up was amazing! I returned to buy my second car from Bobby Rahal because of great sales and service experience. I lived in several states over the past 30 years do to career moves. The Bobby Rahal experience is superior to every other dealer I have dealt with over the years! Thanks Russell for your assistance! I love my Pilot !
Russ took me on the spot when I finally found what I wanted online. He made sure I was comfortable and kept me informed on the entire process. Mark helped me get the financing I was looking for, and even helped me understand additional coverages that were beneficial, as well as a few other financial considerations. This isthe third Honda dealership I dealt with this month, and it's clear why they are the BEST at what they do. Thank you so much to Russ & Mark, you two have a customer for life!!
I can honestly say the buying experience at Bobby Rahal Honda was the best ever. I'm 65 and have purchased many vehicles.
Russell, the salesman, Todd the sales manager, and Ally the product specialist were all extremely helpful, courteous, friendly, and knowledgeable!
Bobby Rahal Honda was very patient while I was going through a very painful buyback of my Volkswagen Jetta TDI that was part of Dieselgate. I was fortunate the dealership held my CR-V with a small deposit until VW bought back my Jetta.
I highly recommend anyone looking for a new or used vehicle to make a stop at Bobby Rahal Honda and meet Russell Hurst. He is not a high pressure salesmen, he presents the product and let's you decide. Ally took the time to explain all the details of operating and using the dash controls.
In closing, stop here, buy here!
Russell hurtst is very nice, helpful n patients a guy to saling me a car.
Thanks man, good luck.