from customers of Russell Hurst
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The car purchase experience was outstanding, easy, and simple, with no stressful haggling. Russell, our sales rep, was knowledgeable, courteous, and very customer-service oriented. In my 65- plus years, I can't remember a better car buying experience. We've been dealing with Rahal for car purchases and service for 9 years and would never go elsewhere. Thank you!!
Our salesman, Russ, was very friendly and informative. Everyone worked very fast and efficiently to get us what we needed! I highly recommend!
Russell Hurst was a great help in deciding that the CRV was perfect for me. He did a great job explaining the sale and made it a fun experience overall!
Russell was very good to work with, patient and thorough.
Was at some points very frustrating because what I wanted was not available at Bobby Rahal(Pilot). The Bobby Rahal was trying everything they could to locate one but because the way Honda works with their allocation of cars, I was not getting satisfaction. Bobby Rahal did a great job keeping me informed of the situation. I almost walked away from Honda completely, when they were finally able to get what I wanted. This took 2-3 weeks and numerous trips into the dealership. If Honda is going make a good car for the customer then they need to do a better job of having them available for the customer to purchase them. This was very stressful and frustrating for me.
Friendly staff and would highly recommend Bobby Randal to anyone looking for a car. Russell Hurts not only sold me a car but my mother as well and both very pleased with the process from beginning to end.
On short notice met an aggressive timeline to get this done; pit crew worthy turnaround time!
Buying a car from Bobby Rahal was a fabulous experience! Russell was very kind and put me at ease thru the whole process. Finance was just as pleasant.
Very quick and efficient . And having a technician show me the instruments in the car was a great touch.
All in all it was a great experience and I wouldn't buy a car from anyone else. Highly recommended !!!!!
Russell was very accommodating and the paperwork time was effortless.
Russell made our car experience an easy and great one. He was very helpful throughout the whole experience. Thank you.