From the moment I called the dealership to hold a vehicle for a test drive through the time I drove that vehicle off the lot as my own, I was incredibly pleased with the way I was treated. Huge thank you to an amazingly kind and knowledgeable sales consultant with a great sense of humor! You're someone we would love to grab a drink with! Matt Cole, general manager, a class act who wants everyone who walks in that door to have a positive, happy experience. Mark Shellenberger, finance consultant- wow! You had us in and out with that paperwork like lightning! And Ally Seibert, thanks for walking me through all the bells, whistles and chimes of my new vehicle. Words cannot express adaquately enough my appreciation!
This is the fourth vehicle I have purchased from Bobby Rahal Honda in Mechanicsburg, PA. The sales staff is very helpful and informative during the actual purchase and delivery of the vehicle. Tom Dabich was available to answer my questions and provide information to assist my decision making. The service department has also always been very supportive in scheduling appointments, providing information and advising me of needed maintenance.. Peter Krzykowski has assisted me on numerous visits and has been very professional in providing details regarding my vehicle's current needs. Thanks to everyone. The employees I encounter on my visits are always welcoming and helpful. Thanks for all you do and the incredible customer support you provide.
We had a great experience purchasing our new 2017 Honda Pilot Elite at Bobby Rahal Honda in Mechanicsburg, PA.
Mr. Tom Dabich was the BEST sales consultant we have ever met.....from start to finish, everything was done in a very professional manner. All our questions were answered with ease as Mr. Dabich was extremely knowledgeable about our SUV. Low pressure-high quality!
I am very pleased with Bobby Rahal Honda’s outstanding staff - great team! Over the twenty years of being their customer, their commitment to customer service remains unchanged. I personally work in the customer service industry and can quickly identify excellent quality customer service characteristics among which are listening carefully to the customer and customizing responses in a timely manner, flexibility, courtesy, consistency, and attention to details.
I recently purchased a vehicle from salesman Tom Dabich at Bobby Rahal Honda. He listened to my concerns and unique needs and was actively engaged in problem-solving by showing me car features which would address my back issues. In addition to all the excellent quality customer service characteristics mentioned above, he was very patient, empathetic, genuinely interested in my best interest, and very personable.
Many thanks, Tom!
I do not know where to begin.. First of all, just let me say Tom Dabich is not your ordinary salesman. He was far from pushy and hounding! He listened thoroughly to what my situation was, needs and concerns and provided me with a vehicle that is the right fit within my financial means in a timely fashion. I could not have asked for more. It was like a wish came true, especially with an interest rate of .90%!/? With me being only 22 and not having so much of a credit history I was not judged upon that and that I am thankful for. Bobby Rahal Honda I love you!
- Your Loyal Customer, Anna
Thank you for making this car-buying experience the best that we have ever had. Personal attention was top-notch. We were treated with care and respect in every step of the process by every individual who worked with us. Being greeted at the door by a friendly employee, meeting and working closely with Matt Cole on our major plans and related details,working with Tom Dabish throughout the entire process, then working with other very capable personnel, all showing continued attention to detail and knowledge of their particular area - were signs of an excellent operation. We appreciated Justin's technology session with us before we left the facility with our new car, and his explanations were clear and he was willing to repeat and clarify information when we needed him to. We are thrilled to have a new CRV and we will highly recommend Bobby Rahal Honda to anyone in the market for buying a top-quality automobile. They will
not be disappointed! Thank you again for making us feel welcome as we made decisions regarding the purchase of our new car. :star::star::star::star::star: