Khagen was super to work with. I had no intention of purchasing a car today, I was just looking and test driving. He dropped what he was doing and answered all of our questions, took us for a test drive and spent quality time with us explaining all the details. Alexis handled all my paperwork and financing and she did an awesome job as well. The team here at Rahal is outstanding. Thank you Khagen for this great experience.
Always a Good Experience with this place, the people are very helpful and friendly
I am very pleased with Bobby Rahal Honda’s outstanding staff - great team! Over the twenty years of being their customer, their commitment to customer service remains unchanged. I personally work in the customer service industry and can quickly identify excellent quality customer service characteristics among which are listening carefully to the customer and customizing responses in a timely manner, flexibility, courtesy, consistency, and attention to details.
I recently purchased a vehicle from salesman Tom Dabich at Bobby Rahal Honda. He listened to my concerns and unique needs and was actively engaged in problem-solving by showing me car features which would address my back issues. In addition to all the excellent quality customer service characteristics mentioned above, he was very patient, empathetic, genuinely interested in my best interest, and very personable.
Many thanks, Tom!
Shaun was very pleasant to work with and provided, by far, the best overall experience amongst sales representatives I worked with (also shopping nearby Hyundai, Toyota, Mazda, Kia, Subaru, etc. dealerships). Shaun was forthcoming with information without being pushy and seemed actually interested in finding and meeting needs, and how Rahal could help. Shaun (and the overall dealership) was accommodating to some peculiarities associated with my circumstances and remained committed to helping without apparent frustration/irritation.
All of the Bobby Rahal staff were EXCELLENT to work with while shopping for my new CRV. I couldn't have asked for a better experience for buying my first new car! Russell, Jenna, and Ally were friendly, helpful, and answered all of my questions.
As always, Bobby Rayhal delivered excellent customer service. Whether you are buying, leasing or servicing your vehicle, they are the best in the area. Have been a customer for six years and I wouldn't go anywhere else. Their staff is friendly, welcoming, helpful and go the extra mile to help you whatever your needs are . I highly recommend them!!!
Extremely pleased an impressed with how well prepared my salesman John was. Would highly recommend him. He didnt miss a beat. Thanks.ks John.
Thanks Ally for explaining all the car features so well. This is my first car with high end bells and whistles.