Bobby Rahal Honda of State College

Outstanding Customer Service during this challenging time.

Purchasing a car can be stressful in good times. I had no idea how this would work with everything currently going on. All the staff that we worked with were friendly and very safety conscious. Our sales rep and the finance person took the time to answer our questions, explain pretty much everything, and made sure to reduce as much health risk as possible. I really could not ask for a better car buying experience, it would qualify as a 5 star even if we were not at DEFCON 3 :-)

Our advisor for the purchase was Ken Burns. I use the word advisor becuase that was what he was. We told him what we wanted. He answered our questions.The car was not in inventory so the staff went out of their way to get it here in a few days. On delivery Ken spent as much time as we needed to explain all the workings of the car both mechanical and electrical. He was not pushy, not in a rush and treated my wife and I as if we were friends for the last few years. I would not hesitate to buy another car from Mr Burns. Also I can attest to the service dept. This is our second pilot. Previous purchase was a used pilot from this dealership . I find the service dept no less than willing to please.

We used Bobby Rahal for our most recent car purchase. Rick F. was our sales associate. He was a lovely gentleman. Very kind and easy to work with. He took extra effort to make sure our buying experience was easy and had the car extra detailed for us. The process overall was relatively easy; however, I was very surprised how busy of a dealership they are so it did take a little longer than expected to pick up the vehicle. I would always recommending contacting them before visiting and schedule appointments just because of how busy they are. On the other hand Rick made sure the vehicle was perfect for when we did pick it up. He even gave me a courtesy call a few days later to check and make sure I was happy with the vehicle, which I thought was very nice on his part. That little extra is what keeps people coming back. Rick was an older gentleman that clearly had lots of experience and was easy to work with. He did not try and sell me anything extra. Kept the deal simple and to the point, but was knowledgeable on all aspects.

Excellent experience-everyone was very helpful
and we love the car!

Excellent Everybody went above and beyond to help us From sales to service and delivery and everybody in between was so helpful and polite. It was really nice to deal with the Bobby rajah team

We had a scheduled appointment for our 2013 CRV that needed an annual & emissions inspection. While waiting, we went out to the lot and found a 2020 Sonic Grey CRV EXL that Karen really, really liked. So, we decided to trade in two of our older vehicles, and purchased a new 2020 CRV. We spoke with Ken Burns about purchasing the new CRV, went over costs, approximate value of the two trade ins, warranties, etc. Karen & I went over our budget, and we signed the paperwork. No regrets! Thanks Ken & Bobby Rahal Honda State College. Ken, great job going over the personalized settings worksheet.

Great dealership. Looking forward to doing business with them in the future.

Excellent salesman, excellent car buying experience

Everyone was so accommodating and helpful. Great experience at Bobby Rahal of State College.