Dani Regan provided excellent service and support through the entire process of selecting, ordering, and eventual delivery of our 2018 XC60. Her patient instruction and help with the operating instructions, set-up of the Volvo On Call, and use of the Volvo On Call app were and continue to be outstanding. The service department, especially the service manager, RT, has always exemplified top-tier professionalism and competence. Everyone I've encountered at Bobby Rahal Volvo has always gone above and beyond to be helpful and supportive. This is why this XC60 is the sixth Volvo I've either purchased or leased from this dealership in the past 38 years. Why haven't I tried another dealership? Because its the PEOPLE at Bobby Rahal Volvo that make the experience.
I've dealt with 3 Volvo dealers in terms of buying or attempting to buy a CPO Volvo. Rahal was by far the best. Salesperson Danielle is the best car salesperson I've ever dealt with because she simply facilitated what I came to do and made sure all concerns of mine were met. Additionally she listened while it seems most car salespeople these days just talk and drag out the process. The finance lady made me aware of upsell options so I could make informed decisions but did not pressure me at all. The CPO car I bought from them was like new and best deal within a couple hundred miles. What's not to like?
Working with Danielle and Brenda was an absolute pleasure. Danielle went above and beyond by keeping me updated on vehicle arrival, keeping paperwork simple, and giving a very thorough and clear walk through on all features of my new car. Brenda explained everything in detail, while keeping my interest at the same time! She made the financial process painless. Overall the whole staff was friendly, knowledge and enjoyable to work with. I am so happy I chose to buy a Volvo! I would highly recommend this dealership to my friends and family.