I'm very impressed at how quick and efficient the whole process was in purchasing a vehicle, since I purchased my previous BMW at a U.S. military dealer in Germany and had to deal with delays through time difference and the customs office. Thank you to the staff, especially finance, at Bobby Rahal BMW for being very courteous, professional, and knowledgeable. And many thanks to Ashley Gessler for helping me through this whole process. She was very patient, professional, and kept me at ease. Thanks again, Ashley!!