Couldn't have been happier with the whole experience. Darren C. and Josh were excellent. Very professional but also down to earth. I never felt rushed but I also never felt like they were dragging the process out either. In fact it was fairly quick, maybe 20 mins or so total. They were very reasonable and straightforward when it came time to make a deal, which in the end, is all anyone can ask for. They did not try to confuse or disguise anything. Again making it quick and professional. We came to terms and I was 100% satisfied and confident there would be no surprises, which there wasn't. There was a mutual give and take on both sides, which is the essence of making a deal. When it came time to pick up the vehicle, it was spotless and had a full tank of gas as you would expect from reputable dealership. I will for sure tell others and call them first when looking for my next vehicle. Thanks again guys!!!
I am so happy with my whole experience at Bobby Rahal! Matt Hatcher is knowledgeable, friendly, and patient. This is my first BMW, and it certainly won't be my last. And I will continue to work with Matt. I'm absolutely thrilled!
We’ve been getting all of our vehicles from Bobby Rahal BMW for the past several years. First class environment and excellent employees. You’re treated better than a customer whereas a salesperson’s goal is to only make a sell.
Matthew Hatcher has been our go to man and salesman all of these years. He knows us well; our likes and dislikes. Whichever vehicle we want, Matt makes it happen. The goal is to satisfy and anticipate every need, questions or concerns. There is no high pressure placed on one to buy. Everything is at your leisure and time.
You can custom design your own vehicle and watch it being made with live video. The option to go to Germany and seeing it being made in real time is always available.
One has no need or desire to go elsewhere to purchase a vehicle once you’ve dealt with Bobby Rahal BMW.
The service is impeccable and immediate. A loaner is always available if one is needed.
We have always highly recommended Bobby Rahal BMW and will continue to do so!!!!
Ask for Matt when you go and tell him the Zellie’s recommended him...