Great experience with the sales process, no high pressure selling and no waiting forever "while I go talk to the manager". Truly hassle-free. Great delivery process too. This was just a used car (trade-in of a non-BMW model) and he still took the time to show me where everything was, including setup of my phone/Bluetooth settings. Other dealerships probably wouldn't bother; it was appreciated.
Kim Kaminski and Josh Morrison treated us with the utmost respect and patience. We had many questions and they took the time to explain everything we wanted to know about the new/used car, our trade in and the warranties. I would definitely recommend Bobby Rahal BMW of South Hills.
My wife and I recently made our first BMW purchase and our experience was far beyond our expectations. Darren Smith was the most passionate and detailed salesman we have ever have the opportunity to work with. Darren covered every one of our questions and if he didn't have the answer he was sure to get us the answer we needed. I wish I could say all of our vehicle purchases have been this exciting to the experience we shared at Bobby Rahal, but you will not receive better service or attention anywhere else. We met Darren on Monday and we had an agreement by Wednesday and a pickup of Friday. The execution on the end of Bobby Rahal team is how all vehicle purchase experiences should be. What set's these guys apart from the rest is the detail they provide to their clients and the reassurance that the service they are promising is the service that will be delivered every time. Darren Smith, thank you once again for providing us with the most exciting vehicle purchase we have made yet. We look forward to future business with you and the rest of the Bobby Rahal team.
Overall experience was spectacular. Every employee was welcoming, helpful, and sensitive to our family and our needs. The delivery process included my daughter, which made her day! Thank you to the Rahal team!