Ed is a great salesman. However a couple of items were not addressed at delivery--memory seats and the garage door opener procedures. Yes, this isn't our first Lexus RX and we did figure them out, but it would have helped if these were covered. We will recommend Lexus and Bobby Rahal to our friends
Tony was very nice and an easy person with whom I could work. He was patient and helpful. He is proud of the quality of the product and the team, and this shows. He did not have the aggressive sales style, and this is a good thing. I interacted with another salesperson, but I forgot his name. He was helpful too. The sales manager was also very personable.