I found the Jeep through Autotrader and immediately went to the dealers website. I sent an email to internet sales requesting more information. Ryan called within 3 minutes of sending the email. He was professional and courteous on the phone and was a pleasure to deal with. He even went outside in the snow and rain to take additional pictures for me. The entire process, from start to finish, was a breeze. When I arrived at the dealership the Jeep was immaculately detailed and ready for delivery. I was at the dealership for about an hour and every person I dealt with was courteous. Ryan is top notch and I will not hesitate to recommend him or Bobby Rayhal Motorcar.