From beginning to end, the process was the best car buying/leasing experience we have ever had. John Johnson was professional, knowledgeable and very friendly...going out of his way to ensure we were completely satisfied. The review given by Cate Stoy was excellent and very helpful. Thank you for the A+ experience.
This was the smoothest vehicle purchasing experience I have ever had. The staff was knowledgeable, friendly, and extremely helpful answering all my questions. Everything was handled with speed and efficiency without leaving out any important details.
From the minute we walked into the showroom we were treated with respect. Everyone in sales and service were amazing. Very positive atmosphere which made the car buying process the most enjoyable we've experienced. Even picking up the car was a celebration...with red bow and and a grand car reveal! Highly recommend; a class act.
Excellent service. Always very Profesional and courteous.
Mr. John Johnson is clearly a great asset to your organization. He is knowledgeable caring and represent your company magnificently I would hire him in a minute. The only reason I bought my second car from you was because of the good experience I had the first time
John Johnson did a fabulous job in hearing our needs and working to get us the car that would meet those needs. Very pleased.
Derek was great in explaining the features of the car and making us comfortable. We would like to thank them both for great service.
This is my second Mercedes purchase from John S. Johnson at the Bobby Rahal Motor Company. The Mercedes brand speaks for itself, but I will speak for Mr. Johnson, Mark (Assistant Manager) & the dealership. All 3 represent the epitome of customer service at a personal, considerate level. They're exceptionally attentive, listen closely and go out of their way to create a match between your desires, finances & the car which bests meets your criteria. Most importantly I have never felt pressured, but respected during the decision making process. Dealing with the Bobby Rahal Motor Company is a refreshing experience not stereotypically associated with choosing/buying a vehicle. If I were to write their Mission Statement it would contains the words "customer driven, utmost courtesy, honesty & appreciation." I can't recommend this dealership, or John S. Johnson, highly enough to do them justice. I am a committed customer!
This is my 3rd CPO purchase from a Rahal dealership, and my second MB. Every dealership experience from sales to service has been excellent for me for 9 years. The staff are extremely professional and the product is excellent. We have never been dissatisfied.
John Johnson has a gracious approach which makes every customer feel special.