I was totally satisfied with the way the sale was handled. Kabby was very helpful. However an oversight on Rahal & Myself noticed the Driver Side Seat seam was torn and needs replaced / repaired. Notified Kabby & he said Rahal would take care of it. Drop it off & get a loaner vehicle. I am a customer of Rahal for a number of years and will continue to be. Satisfied.
The most pleasant experience I have ever had buying a car. Everyone was fantastic!
Everyone we interacted with was very attentive and treated us like royalty, we are very bappy with our purchase. Special thanks to our salesperzon Kyle.
I was completely over whelmed with the tremendous customer service at the Bobby Rahal Mercedes Dealership!! I loved the atmosphere and most of all how well Kyle ( my salesman) treated my family and I. He went the extra mile to make sure I was completely pleased with the vehicle that I chose. He even made the day I picked up my new Mercedes extra special by adding a "surprise" factor to what was suppose to be a routine car pick up (I won't spoil the surprise for future customers)! He is truly a wonderful employee/salesman and person! I am so very happy with my new car!! I will definitely be stopping back soon just to visit with everyone. I hope I can stay in the Bobby Rahal "family" forever. Thanks again Bobby Rahal and most importantly, Thank you Kyle!
Very intelligent salesperson, and not too pushy which is much appreciated.
Jeffrey made the entire experience Awesome! Naturally buying a car can be nerve racking however, Jeffrey goes out of his way to build trust and confidence in the entire process. Loooove my new car!!!
Our first experience with Bobby Rahal was was one that emulated exceptional customer service and a dealership that ranks tops in professionalism that far exceeds their competitors! Kabby is an assess to your sales team, in fact the entire staff we encountered during our experience were first class and made us feel welcome and proud to join the Mercedes Family!
Allison was great. Such a wonderful person.
You should be proud to have her as am employee. Very knowledgable.
Thanks for the excellent service.
Absolutely the best in customer service from the beginning to the delivery of your new vehicle. Pete and Jay took the time to make certain that I had EVERY detail I wanted. I was notified quickly as to when the arrival date would be. Pete took me for a test drive and explained every feature of the car. At pick up ,once again went through all the features to make certain that I could enjoy everything that Mercedes has to offer to make sure your driving experience is safe and pleasurable. I have purchased other cars from Bobby Rahal and will continue to do so because they are #1 when it comes to sales and service!
We've had our ML350 BlueTEC for one week, and we are pleased with our decision. Bob Kelly was a pleasure to work with, start to finish. I will recommend him and will not hesitate to contact him for our next Mercedes.