WORST customer service in 2017!!!
My locks, all of a sudden, stopped working! So even though I usually go to Mercedes-Benz Pittsburgh, I decide (because of schedule) to go to 10701 Perry Highway.
My AMG was almost immediately took in for service! After approximately 30 minutes, service personnel, comes to me and proceeds to explain what could "potentially" be the problem! I am thinking that he is about to get my authorization to fix the issue! But THIS GUY, gives me SIX pages of diagnostics, then tells me it would take him about 3-4 hours to pinpoint the problem and where "I" should start searching for the problem at! When I "sarcastically" repeated what he said: "So, I should check the doors first for leaks!" He tells me yes!!!
I did not know that I was taking my AMG in to be told what MIGHT be wrong! I THOUGHT that I brought my AMG to you to FIX! I THOUGHT that is why I had this $1000 cash in my pocket, PLUS my visa card for any extra! But instead, I was charged $63.11 and sent on my way with SIX PAGES of MAYBES!!! Guess I will NEVER go here again!
We were treated as if we were Bob Gee's only client. His attention was always on us, making sure that we understood everything. Questions were always fully answered. He made recommendations and comments in our best interest.
Bob Gee is the best!
It was as usual extremely delightful experience
With Jason Czado this is our 3rd car with him
He makes us at home .
He is very efficient, knowledge and very friendly
The whole experience is always very smooth and pleasurable. I highly recommend him. Thanks Jason
We had a wonderful experience at this Bobby Rahal dealership. From the time we first set foot in the door (a month ago) until the moment we departed with our vehicle this afternoon, we were treated with courtesy and professionalism. Extra thanks and gratitude go out to Joe Szescila. He was an absolute pleasure to work with and we cannot thank him enough. We are thrilled with our C300 and will be recommending Bobby Rahal Mercedes to all of our family, friends and colleagues.