I've never experienced such terrible customer service, especially from a car dealership. The sales consultant working with me offered assistwnce, only to then ignore me for a week, and then sell the car underneath me, with still, no response. Disgusting customer service. I will bad mouth this company to as many people as I come in to contact with. This is NOT how you run a company.
Brian continues to be an outstanding sales representative for Mercedes Benz. This is our second purchase and we look forward to dealing with Brian on the next purchase.
The complete staff at Rahal made us feel at home. Personal attention, mutual respect and a very clean (almost clinical) environment blend to make the purchasing experience a true pleasure.
This is our third MB purchased working with Brian Darcangelo. Brian and the people at Bobby Rahal are truly great to work with and make the total experience very enjoyable. Brian's courteous approach and attention to detail is unmatched.
Our salesman John Johnson was so personable and so honest was not pushy and he really made me feel in control of everything which made me feel really comfortable I would recommend him to anyone looking to buy a car he's the best thanks John for making this a very pleasant experience!!!!!!
Until now, we have always hated the car shopping process. Jason helped us to find a car that we are both comfortable driving. With the help of his extensive knowledge, we were able to do this in a short amount of time. He also helped us to appreciate the dealership and what they offer the consumer. Jason went above and beyond what was necessary and did it in an efficient and timely manner. We will be trading my daughter's car in June for a Mercedes.
Dennis and entire staff were extremely professional and courteous. Taking delivery of our vehicle was a first class experience. Dennis made sure you understood everything about the car inside and out. I truly appreciated dealing with the Bobby Rahal Group.
Brian made this purchasing experience very pleasant and enjoyable in all regards. The selection, test-drive, negotiation and ultimate delivery were unique and unlike that which we have experienced before. This was our first Mercedes and I am confident it will not be our last, especially if quality people like Brian continue to represent Bobby Rahal Motorcar Company. With regard to the quality of the vehicle, we are confident we purchased the best!
kyle was very easy to deal with very friendly and gave us great service very pleased with him and our car