From the minute we walked in the door, we felt so welcome. It was 4pm on a Saturday, and in the hour before closing, we were able to narrow our vehicle search, have our trade-in evaluated, and test drive the Highlander we brought home today! Our salesperson, Garth, was so helpful; and when it came time to really learn all the new tech, David made sure we were comfortable before we drove away!
An excellent experience as always! Friendly and knowledgeable staff, beautiful facility, and fantastic service. I've been a customer (both sales and service) for over 5 years and I couldn't be happier.
Mike DeRosa, our salesperson, is absolutely 1st rate exceptional!
We have more Bobby Rahal aging vehicles in our "home" fleet, and I'll be looking to work with Mike again.
1. We test drove on a Wednesday and by Monday I drove home in a new car.
2. Mike prequalified me via online link and arranged to have the options in place by Monday - purchase day.
3. I usually hate wasting time in dealerships, but Mike truly minimized that - one of my best experiences with a salesperson ever!