Brannon Honda

300 Gadsden Hwy
Birmingham AL 35235

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3.0 rating of Brannon Honda
3.0 out of 5

50% Recommended

Based on 1 Sales and 1 Service Reviews

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Ratings 3
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1 Star Rating
Overall Experience
I took my Civic to Brannon because it was making a rattling sound for the first few seconds it was started. The called me and told me the timing chain was stretched and needed replacement. They replaced the timing chain, guides and tensioner. They also up sold me on new spark plugs, water pump and valve adjustment. They finally called me after I asked to speak with the owner and told me my car will not start. I went to the shop and spoke to the tech. He told me he could get the car started but it would only run for a few seconds and turn off. I tried to start the car and immediately heard that something was very wrong. He apparently didn't notice the terrible sound and almost ran the battery flat attempting to start. They say I need a new engine or to have this one rebuilt and that I owe the $3000 for the current work. I have to pay them $3000 so I can tow my broken car away with a destroyed motor with new spark plugs and water pump. I can't believe they broke my car and won't admit it. I have started legal action today and will post again when I get this settled. Do not go to Brannon Honda service dept. They appear to have unskilled technicians that cannot diagnose serious problems. I am not a mechaninc and even I knew trying to start the car with that sound had to be bad.
Pinson, AL
5 Star Rating
Overall Experience
EVERYONE WAS VERY NICE & POLITE, THEY HELPED US FIND A HONDA THAT MET OUR NEEDS AS WELL AS OUR BUDGET. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A GREAT RELIABLE CAR,
Horton, AL