We had a great experience today while purchasing our car. Our older Nissan Murano that we bought years ago was having problems so we brought it in for diagnosis. While picking it up we talked to Patricia who told us we had some better options and worked very hard to help us. We ended up trading in both of our vehicles for a brand new Rogue thanks to Patricia and the rest of the team there and we are very happy with it.
Very professional service from the team especially Joseph L. At every stage we felt we were kept informed of the various activities. There was a will to make things work. Overall felt more collaborative rather than the dealership "selling" a car. The actual delivery process was a bit long since they had to get the car from a different dealership. My only constructive critique would be if we had been provided an approximate ETA earlier we could have handled our time accordingly. Other than that excellent service overall. Will surely recommend to others.
Mr. Kevin honestly went above and beyond his call of duty as a salesman. His team did the best to approve me for the vehicle which honestly was meant for the sister. As a graduation gift. I have gained more respect towards B.P.N. now due to the sale of Mr. Pelayo. I will be returning for that Nissan Altima for the sister and the Maxima for myself soon.
Me and my family had a great experience with this dealership. Excellent customer service, went in and the salesman Angel Hernandez was a great, very friendly, answered all my questions, offered great prices and not pushy. I was really satisfied with my experience.
Uriel was an amazing salesman, he got me a car exactly how I wanted and the price too!
Thank you Angel for allowing us to be of service.
The most honest and helping person at buena park nissan dealership I will only do my transactionson through him
Thank you Kyle for allowing us to be of service to you. Congratulations on your new vehicle purchase and Welcome to the Buena Park Nissan Family.