We came to Burlington Chevy discouraged and really not having any trust in dealerships anymore due to a past experience. See we were victims of “Spot and Delivery” by another dealership who shall remain nameless. We had a car for two months and were told to give the car back because financing fell through 2xs. Then after the embarrassment of having to give the car back, the old dealer was running our credit so much without our consent, it really affected our credit score, which was now labeled as poor and I would like to mention the other dealer was not reimbursing our $500.00 deposit also. So we were in a very bad place and didn’t know how this was going to turn around for our good.
So I contacted Burlington Chevy through email and spoke to Sandy Grobelny &Tim Reid, I was upfront and honest about our past situation and they assured me that if I give them the time to come down to the dealership, they would go above and beyond to get my boyfriend into another car. So we went there and our salesman was Sheldon Price. Still discouraged Sheldon told me to stop thinking negative and to think positive; he would see what he could do. To make a long story short they got my boyfriend into another car, exactly like the one he had to give back to the other crooked dealership. But this time this car was a newer model, fully loaded and had a sun roof. This dealership restored my faith and trust in the car buying experience. We even got to meet with the sales and finance managers and had a one on one conversation with them also, they were both sympathetic to our situation and reassured us they would do everything they could to help us and they did!! The next morning when we went to pick up his car, I didn’t want a hand shake, I literally went to everyone who went above and beyond to help us and gave them a big hug. This dealership gets my highest recommendation, even if you have bad credit, they work with you. I definitely plan on referring my family and friend to this dealership. Thank you Burlington Chevy and have a blessed holiday!!!