Car Connection Superstore

2757 W State St
New Castle PA 16101

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4.9 rating of Car Connection Superstore
4.9 out of 5

98% Recommended

Based on 349 Sales and 1 Service Reviews

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Star of the Week

Patricia Gabriel

People can't say enough about Patricia. Read the reviews.

Ratings 4.9
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Time Frame
5 Star Rating
Overall Experience
My experience was absolutely amazing and patty did everything she needed to to get us into this amazing car
Assisted by Patricia Gabriel
Mandy, Thank you so much for your words! I loved working with all of you!!! Great way to spend the day! I hope you love your new 200 (I am sure you already do;-) You are the best and don't forget to tell your friends and family to visit me;-) Enjoy sweetie! ~Patricia
October 10th
4 Star Rating
Overall Experience
The car connection sales and staff was real polite and eager to assist me on what i wanted
Glassport, PA Assisted by Jeff Malizia
5 Star Rating
Overall Experience
Patricia had to be one of the nicest people I've ever met in my life felt like I knew my whole life,,,, the whole team got this deal closed within a day couldn't ask for nicer people thanks for everything
Oakmont, PA Assisted by Patricia Gabriel
Aweeee Dawn, I really really loved meeting and working with you!!! You and David are the sweetest ever! Enjoy your awesome LOADED UP INFINITI!!! Thank you so much for the kind words, I really appreciate it!!! Best wishes, Patricia
October 9th
5 Star Rating
Overall Experience
Got a great car ! Excellent sales experience.with Patricia Gabriel !!
Assisted by Patricia Gabriel
Dan, I am so happy you bought that breathtaking VOLVO!!! You have fabulous taste! Enjoy and thank you so much for the opportunity! Patricia
October 9th
5 Star Rating
Overall Experience
Jeff was extremely helpful and personable. Tammy was great explaining things. Very pleased with over all experience. Thank you!!
New Castle, PA Assisted by Jeff Malizia
Peggy and Dan it was my pleasure working with both of you, I sincerely appreciated the opportunity. If you need anything please don't hesitate to give me a call and have any family and friends give me one also. Thanks again!!!
October 6th
5 Star Rating
Overall Experience
Patty was phenomenal! Highly recommend seeing her! The overall experience was fantastic!
Mc Donald, PA Assisted by Patricia Gabriel
Matt and Randy, I sincerely appreciated the opportunity to work with you and dad! Great guys and don't forget, send your family and friends to see me;-) Thank you again and enjoy your new Cruze!!! Patricia
October 2nd
5 Star Rating
Overall Experience
Overall great service and up front sales was a easy process
Assisted by Jason Delillo
5 Star Rating
Overall Experience
Great experience absolutely will recommend to friends
Pittsburgh, PA Assisted by Jason Delillo
5 Star Rating
Overall Experience
From the moment we pulled into the Car Connection and was greeted by our Sales Advisor Patty we felt comfortable. My husband and I had been to many car dealers before we stopped on Saturday to the Car Connection. We had the opportunity to test drive both of the 2016 & a 2015 Infiniti QX50 they had in inventory. It was an amazing experience we got to test drive by ourselves to experience the vehicles and never felt pressured but Patty but knew she was available to respond to all of our questions. We did leave that day with our Infiniti SUV 2016 with low mileage (285) and great features. The financing aspect of the deal was easy with Tammy and the owner Mike was close by for additional questions that I had concerning SiriusXM, state inspections, and the on site services offered. Thanks to everyone at Car Connection...the ironic part of my experience was that I was not in the market for a Nissan Infiniti...my short list for my next car purchase was a 2017 Jeep Grand Cherokee and a 2016 Toyota 4 Runner which had we not stopped by late afternoon on a Saturday one of those vehicles would have been our purchase on Monday...
Assisted by Patricia Gabriel
Vanessa, It was truly our pleasure to meet and work with you and Tommy!!! I just know you are going to love the new Infiniti, what's not to love?????? It is sooooooo pretty!!!! I know we will be friends forever after this and I hope I am your GO-TO for all you vehicle needs!!!! Welcome to our Car Connection family!!!! Let's so lunch soon!!! Thank you from the bottom of my heart!!! Patricia
September 12th
1 Star Rating
Overall Experience
BUYER BEWARE!!! On July 10, 2017, I arrived at the dealership and met w/ salesman Jason to test drive a 2011 jeep liberty w/ 66,000 miles. Upon entering the vehicle the driver side window switch wlwould not go up and the windshield wipers were torn. Jason assured me these would be repaired. During the test drive, I told Jason I would be using this vehicle to drive across county to az and asked if he felt confident the vehicle would be safe and suitable. He responded stating, "these are machines and we can't quarantee anything, but we do thorough inspections of our vehicles". He reported he would be comfortable putting his wife or daughter in this vehicle for the trip- I quess he doesn't like then much....I was also told my trade in vehicle, a 2008 mazda had "transmission problems" and they could not give me more than $2000 for my trade- my error, I agreed to this trusting their word. We agreed to a monthly payment of $325 and i purchased a warranty in which Jason stated he would "give you a step up to the next one" (meaning the 36,000 miles as opposed to 30,000)-which he did not. When i went in to sign the paperwork i was given a payment of $354 mo. Jason did make good on giving an additional  $300 for my trade to get the payment closer to the agreed upon payment. I drove the car home that night with the agreement it was to be brought back the following monday for repair to windshield wipers and window switch replaced. On my way home, the time on the radio would not remain set, the speakers went out and change oil light came on. 5 days later, the vehicle had to be towed due to a dead battery. It was repaired at the jeep dealership at a cost of $224. I contacted car connection to report issues with radio and they had me bring the car in. They reported it was a safety switch due to changing the battery and returned the car to me with windshield wipers still broken, oil light still on and window switch still broken, and speakers still not working. I took the vehicle to another facility to have oil changed, windshield wipers replaced and was told it also needed an air filter total cost $59. Three weeks later, the check engine light came on, brake light came on and air conditioner went out. Results of diagnostic- leak in power steering, fuel leak, air condenser leak. Total cost of repairs $1300 plus 1 wk in garage (resulting in $294 for rental car and $49.99 for hotel room). I was told by the jeep dealership mechanic these are all things that would have been visually noted upon inspection as Jason had stated had been done. 10 days after getting these repairs, my wheel came loose and i was told the lug nuts on the vehicle are bad and had to be replaced. Total $269. So before I made my first car payment on this vehicle my total cost - 2197.99- AND the window switch is not repaired and the speakers still do not work. Stay away from this place!!! They are horrible individuals, they are liars, their vehicles are crap, they give fraudulent information, they are scammers and they do nothing for you once you drive off the lot. Jason reported to me I could have confidence in knowing "you have a good vehicle now" referring to my mazda ( which i owned 4 yrs and drove 32,000 without ever having to have towed or repaired outside of regular maintenance) - but it was "a piece of crap" and you couldn't give me anything for it. Well Jason, thanks for the confidence. In 7 wks I've had this vehicle towed 3 times,spent a total of 14 days in garage, and spent over $2000( before I even made my first payment) in repairs and was stranded in new mexico alone with no phone service in 110 temps no a/c and 3 animals in the car in the middle of the night. I'm glad this is what you reported as being something you'd be okay with happening to your wife or child. Great character and integrity with yourself and employees.
Youngstown, OH