Unreliable and not trustworthy. Contacted, ran credit, got back signed loan and purchase docs from dealer. Paid for delivery to Florida on 12/27/16 for federal tax credit for delivery by end of week. Kept getting strung out on when delivery would be then on the morning of 12/31/16 got a call from sales general manager Tos Clesson that delivery would be 1/31/17. Told me still would get federal tax credit. I sent IRS code and he said I could claim on 2016 tax return. I said not filing false tax return. Was not truthful that interest on loan was accruing for a week before delivery. When would do nothing to adjust even late delivery price he wrote me "many thanks" and notified bank that cancelled. I could have done a deal with another Volvo dealer. Do not use Carolina Volvo if it matters.