This was my first time purchasing a car and on my own. My experience from beginning to end was quite phenomenal!
I was browsing for cars for over a month now, and found the one I wanted via car fax. Although the dealership is two hours away from my house, I figured the deal for the vehicle with such low mileage was a steal, so in turns, worth the drive. Gus contacted me immediately when I had requested for the availability of the car, and he was simply the sweetest most welcoming person I’ve ever experienced in terms of cars. I’ve been leasing cars for 6 years at other places, and it’s my first time feeling great with a dealership, Champion Nissan!
When I arrived, Gus made sure to have the car ready to check out. He treated me like family and didn’t want me to wait after driving afar. I thought it felt amazing that entering a dealership, I feel like I visited a second home. That’s the feeling that Gus provides at his dealership. Amazing and charming individual! He then transferred me over to Fernando to check on the interior and details of the car.
Fernando was of such great help, he also made me feel welcomed and ready to sign the paperworks long before I got to experience the car honestly. It was nice to test drive the car while feeling relaxed and earnestly enjoying my time. In addition, that man has great taste in music haha. My moon roof had a bit of gliding issues, so he took it back promptly to get it to run smoother. Fernando couldn’t locate the second key, but he made sure to search for it and shortly sent over a courteous call, voicemail, and text to let me know he has the key ready to send to my address. It’s much appreciated, otherwise I would have to drive an additional 2 hours to pick it up. Afterwards, I was sent over to the financial department. They made the process seemingly so simple and easy!
Overall, I would love to work with Champion Nissan again, and I feel at ease knowing that I can always come back to them again in the future.
Oh! And I love my car. There are no issues whatsoever, and I’ve been feeling like cloud nine driving my little car around. Thank you so much for such a great, enlightening experience!