Chaparral Motorsports

555 South H Street
San Bernardino, CA 92410

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4.8 rating of Chaparral Motorsports
4.8 out of 5

94% Recommended

Based on 674 Sales and 6 Service Reviews

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Ratings 4.8
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Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
5 Star Rating
Overall Experience
Customer service was excellent we will definitely be back!
Assisted by Carlos Espinosa
Eliseo S at Chaparral Motorsports Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
Eliseo S at Chaparral Motorsports
5 Star Rating
Overall Experience
Our sales person Raul Diaz was really professional and polite, Great service overall. Definitely coming back, Thank You .
Apple Valley, CA Assisted by Raul Diaz
Gustavo at Chaparral Motorsports Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
Gustavo at Chaparral Motorsports
5 Star Rating
Overall Experience
Muy buena atención para el cliente muy rápido y eficaz. Muchas gracias por la atención
San Bernardino, CA Assisted by Raul Diaz
Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
1 Star Rating
Overall Experience
well, where to start? looked up your website, found that you have rive kymco spades and four like 150s in the warehouse. Called to find out if they're still in stock? Was told they only have ONE IN STOCK!?! Told the person the vin# numbers and your stock numbers, he still said "OUR COMPUTER DOESNT SHOW STOCK" I told him to go out to the warehouse and check? he did the next day they told me when I came down there were four in the warehouse? this tells me the warehouse inventory is not entered right or not at all. I bought two bikes that day, paid cash!! BUT NOW I CANT FIND PARTD FOR THE LIKE 150? CALL YOUR PARTS DEPT AND IT SAYS YOU ARE BEING RECORDED, IF YOU DON'T; IKE NOT HANG UP! WELL, THAT ACTION WHICH I RECORDED IS A FEDERAL FElONEY, TITLE 51 U.S.C. CODE NO WARRANT FROM A JUDGE, NO RECORD NO MATTER WHAT THIS CO. SAYS, PERIOD SO, I WILL BE SEEING YOU IN FEDERAL COURT REAL SOON BE READY TO HAND THE KEYS OVER? IT WORST BIKE SHOP I HAVE EVER SEEN IN ALL 50 STATES FOR OVER 55 YEARS. THIS PLACE IS RETARD CENTRAL!!
Cody G at Chaparral Motorsports Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
Cody G at Chaparral Motorsports
5 Star Rating
Overall Experience
It was good simple and helpful. Great service!!
Assisted by Raul Diaz
Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
1 Star Rating
Overall Experience
Placed an order on eBay and used the wrong method of payment. Asked to switch the payment and was refunded the money which was fine as I was going to reorder anyways but went to reorder and the price jumped 20+ percent and wouldn’t honor my original price. Will not recommend them to anyone!
Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
1 Star Rating
Overall Experience
These guys are a joke after the sale they will not answer your calls or emails any more. They sold me a bike that I can’t register and they never informed me of this. I texted the sales guy asking if they don’t give the temp registration no more and he said I should have gotten it. When I was able to speak to someone they also said I should have at least got some type of certificate they were going to have someone else contact me. When that other person contacted me he said I get no paperwork of the bike so how am I supposed to show proof of ownership?
I keep trying to get in contact with the sellers or finance manager to see what the deal is and I get no answer I have been on hold for over 40 minutes four times already I have emailed them twice and no answer either. How am I supposed to take my bike to a different state when they all ask for proof of register. If they would inform from the start that would make a different situation or at least sign some type of waiver that you were aware
Ross c at Chaparral Motorsports Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
Ross c at Chaparral Motorsports
5 Star Rating
Overall Experience
Carlos is a great guy.
Assisted by Carlos Espinosa
Gabriel P. at Chaparral Motorsports Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
Gabriel P. at Chaparral Motorsports
5 Star Rating
Overall Experience
Carlos was awesome! He didn't push me to get anything I didn't want. Walked out happy with a new bike!
Assisted by Carlos Espinosa
Chaparral Motorsports (909) 889-2761 555 South H Street , San Bernardino, CA
1 Star Rating
Overall Experience
This place sucks they ship products late then do not update tracking info then claim it missed the scanner and they can’t find the item like a tire I paid extra for expedited shipping not lost shipping they lied to me about the shipping date that it was sent. This was the same the first time I used them to purchase a tire for my bike and I just thought it was Fedx but after it happening again I did some research and found they say it shipped but they actually don’t ship it out till days later. The worst part is Amazon allows them to still sell on their platform collect money from them and then tell the Amazon customer it’s a third party sale we have nothing to do with it but Amazon does by allowing this company to sell on their platform without warning them or de-play forming them. I can tell you from my two experiences with Chaparral have been bad and there won’t be a third. Don’t use Chaparral