Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Was ordering a jersey and the system glitched or something happened and I ended up ordering a bunch of other items. I called right away to cancel it before it is shipped out. Was on the phone for 45 min and decided to just do the call back option, set up the call back option for a couple hours later and no call. Call an hour later and on the phone still, for 1 hour and 15 minutes!! Never ordering from this website again!
We apologize for the inconvenience. Due to the state-mandated COVID-19 social distancing restrictions that are being implemented, we are operating with a very limited staff which may cause a delay in our response to your inquiry or issue. We appreciate your patience as we are doing our very best to respond within a timely manner. If you are experiencing delays in our response, please email us at info@chaparralmotorsports.com to update/change or cancel your order.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
I did not really want to write this review. Danny Seems to be very pleasant with everyone. He was not rude but was very dry when speaking. Took very long time to answer and did not even discuss options unless I asked. We were going to pay cash at the end of the day for what we wanted but he did not even take the time to even want to speak with me. Maybe the hole corona thing is stressing everyone out? I bought somewhere else but I do want to express maybe is selective good customer service? do not know.
Due to the state-mandated COVID-19 social distancing restrictions that are being implemented, we are operating with a very limited staff which may cause a delay in our response to your inquiry or issue. We appreciate your patience as we are doing our very best to respond within a timely manner. We appreciate your feedback, as it will help us improve our service and service levels moving forward.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
They don't give or send any information on tracking numbers or if has even been shipped out. They got their payment and a week later still no info or items in my hands. I guess you can't expect service unless your a big business.
We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. We apologize for any inconvenience this may have caused.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Danny in sales was amazing. Took my offer to his manager without hesitation. Was always polite and truthful, hard to find in a salesperson these days. Finance was quick and easy no pressure. My new bike was delivered in less than 2 hours.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
web site sucks. I spent over 30 minutes looking for handle bars. never did find them, so I'll buy them someplace else.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Danny and Anthony are awesome sales reps and financing at Chapparrel I would totally recommend this store for all off road needs
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Everybody is excellent in every form especially Danny R and Gus.
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Chaparral motorsports is the best and Danny was great!
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Great service thanks to every helping me purchase my first bike!
Chaparral Motorsports
(909) 889-2761
555 South H Street , San Bernardino, CA
Purchased a new bike from them and the service department took an hour to get the bike ready. I expected them to go over the maintenance and features of the bike but they instead loaded it, and then told me to please take it outside the fence because i wasn't supposed to be back there. Then they asked if I had any questions. Of course I did they did go over anything.
Last bike I bought ( different place ) had me bring it back after break in to check it out, these guys offered nothing. Even the Service Manager would not talk to me.
Nice place with a lot of stuff but I would go somewhere else.
