"BUYER BEWARE" Just purchased a Truck here. Let's start with the on-line price which NOBODY gets that went up $2000 the minute I walked through the door. (Definitely Bait and Switch) I brought my trade a 2017 Ram 1500 that had a loan balance of $29,000 about what it was worth retail. To start they asked for my D-License and ATM card for identification. Then we started to work a deal, they offered nothing for my trade $23,200 on a truck with a $47000+ sticker less than a year old. Apparently 2017 Ram's in excellent condition with low miles and spotless are worthless when you trade them in. So to keep it short! They NEVER offered business cards, still don't know the names of they guys I dealt with. Took funds off my ATM card WITHOUT asking just handed me a receipt and still didn't give me the card back had to ask for it back. Lisa with finance lied said that the lender Silver State Schools CU required an extended service contract costing $2800 upon talking to the credit union they said it was not required. By the time left I now a have 2018 Ram that a year from now will leave me at least $10,000 upside down and that's if I get can get top dollar for my trade which will definitely not happen with Chapman Dodge !!!