TODAY I GOT HOSED @ Colonial Dodge in Hudson MA. I was told that I needed to replace HVAC controller on my 2012 Caravan with 50,000 miles on it. I was told the cost of the part was $506.60 and the labor was $187.50.
I went to the dealers web site and under online parts searched and found the price online was $325.72. Then searched utube for video on replacing the unit I found 2 The one that shows removal and reinstall was a little over 7 minutes and that included the time to explain the process 7 mins
And they charged me $187.50 for labor. No special tools just screwdriver and hex head tools.
Please consider this if you are doing business with this dealer.